Noddle

A question about : Noddle

I joined Noddle a few months ago now so I could have an idea of what my report looked like as I built up some credit history.

I have just signed in now out of curiosity to see what's what, like whether my mobile phone contract has appeared, and found that it hasn't updated at all since the 29th February! That's a bit more than the month specified (several times) in their FAQ.

Has anyone else experienced this, or should I dig deeper.

Best answers:

• On the front page it tell you the exact date and time of the report, is that changing?
  If it is not changing it would also mean it is your mobile phone company not updating Callcredit (Noddle).
  If it is still on the 29th Feb I would get in contact with them as mine updates once a month, on roughly the same day.
• What is the "Date of report" date on the Right hand side of the page (3rd item down) under "My credit report".
  Quote:
• Date of report is April 3 2012.
  What you say makes sense then I guess. I'll try logging in a bit later then.
  Does it try to give you a new report every time you log in then, and if you log in too soon for the update, you don't get one until next time it refreshes?
• Interesting... so me logging in at the wrong time has scuppered my chances of getting a report then for another month, or so?
  I guess i'll leave it a few months... kind of misleading how they say your data is made up to date every 30 days!
• This was Noddle's reply to an e-mail I sent them. Lisyloo's post is correct.
  Your Noddle credit report is refreshed every 30 days so any changes and updates that take place in the interim period will be reflected in your next monthly update. Also, it is important to understand that your credit report is not updated on a strictly monthly basis; rather it is refreshed for a 30 day period from the date at which you access your account after the previous 30 day period. For example:
  Day 1: login for first time and your new credit report is generated.
  Day 2-29: login at any point and the same credit report is shown.
  Day 30+: login and your credit report is updated, your new report is shown.
  ↓
  This date (For example a week after the 30 days, so day 37) then becomes Day 1.
  It's worth noting that, even if your Noddle report hasn't been refreshed the main database will be updated as soon as we're made aware of any changes. Therefore, if any searches are made on your file, lenders will see the most up to date information we have.
• Must not log in..........
  Must not log in........
  Must not log in........ :-))
• It's OK to log in every day if you want to. You just don't get a refreshed report until 30 days after 'day one' as described above.
• I don't want to log in just yet as it'll be probably be updated with end of Mar info.
  If I wait a day or two it will be April info.
  So I don't want the refreshed report.....not yet.
  I want to reset day 1 to be after the Noddle monthly update.
• Ahhh...got it
• I will come back and update. So far we have:
  poster: lisyloo
  report date : 2nd April
  Info date: 29th Feb
  poster: Maestro
  report date: 3rd April
  Info date: 29th Feb
• mines:
  report date: April 20, 2012
  info update: between 01/02/2012 - 11/04/2012
  searches: up to 15/04/2012