MSE News: BT to buy EE, but no change for customers yet

A question about : MSE News: BT to buy EE, but no change for customers yet

BT has announced it has bought mobile and broadband provider EE, but customer contracts will remain the same for now ...

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BT to buy EE, but no change for customers yet

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Best answers:

• guess thats time for me to quit Orange Broadband after probably 12 years
• Not necessarily: I'd rate BT's customer service as the equal of Orange/EE-they're both dismal.
• Who's going to tell Kevin Bacon he's out of a job?
• Will Virgin Mobile be happy being BTs Customer?
• i've been an orange customer for about 15 years i havent bothered to upgrade my contract so i'm out of one and i've cancelled my orange broadband and bt telephone line.
  Sorry but ii think this merger should be blocked why do these companies need to have such a monopoly, soon there will be no choice.
• I was with Orange for ten years, then recently upgraded my package and was switched to EE 4G. Their products are good but their customer service stinks. Even worse than BT's telephone customer services so this I hope will be an improvement!
• I left BT because they were so terrible. Ј17 before you even make a phone call per month with their ever soaring line rental costs and stealth charges like making called display no longer free. They claim they wrote to me about that but I never got anything until I really looked through my bill and noticed it was being added on as a charge.
  Instead of taking it off when they decided to make it chargeable and giving me a choice to opt into the new charge they simply opted me in regardless and added the cost.
  Unpleasant company and should concentrate on running the landlines properly not branching out into stupid television and thinking they can operate mobiles. The 12 billion they are wasting on EE should be spent on rural broadband.
  I would be so cross if I had gone to EE and then ended up a BT customer again. I would leave immediately, even if I was in a minimum term as I would consider BT coming along as a detrimental change to my agreement.
• ^^
  Sky Ј15.40 a month with FREE...i say FREE Broadband.. (12 month Contract)
• Sky Line Rental is (Ј16.40 a month) and what have BT got to do with the price others charge.
• These days a lot of people don't want a landline but seem to get stuck with one none the less.
  Only alternative is Virgin BB only but if you that they increase the price because you don't have a landline.
  Why are telecom firms so pressed to keep people tethered to their phone lines?
  I go so sick of the ever increasing landline costs I have gone totally mobile with 4G.
  get unlimited calls to UK landlines AND MOBILES, unlimited texts, caller display, voice mail, 20GB of device and/or tethering data (enough for me I don't stream video or play games) and a 128GB Iphone 6 for Ј49 a month over a 12 month contract. Once that is up I think the SIM only version is very reasonably priced.
  But best of all I have been able to cut the wires.
• Virgin are not national, BT are. Sky TV is expensive. Trouble is we want everything for free and outstanding one to one service. I'll wait to see what the future BT offer is then and only then decide. I know there is a trade off between the services they offer and the service they provide and the money i am prepared to spend.
  I am currently with plusnet but would like the BT sports option. I dont have a sky box so I either dont have BT sport or spend cash on installing a sky box or move to BT, or pay even more for a sky bundle.
• My mobile contract is coming up for renewal in April; I've been with Orange since before the "7" was brought in as the 2nd digit of a mobile number, but I think I'll be moving on, as I don't want to go back to being a BT customer.
  I've also got EE ADSL broadband, but it is really bad (I moved from Sky, but Sky was way better!), so I'll be looking to move from that when the 12 months is done (it was cheap though, after cashback, but I guess I've got what I've paid for).
  I've got a phone line with my EE ADSL, but I almost never make a phone call and most of the incoming ones are scammers, so I can probably ditch that.
  The ADSL BB is really just a standby for my Virgin BB, but that's going up to (though with a 66% performance increase!), but I don't need the spare so much now, as my work circumstances have changed so I can cope with an outage.
  My Virgin subscription includes a phone line, but I've never used it; they offered me a cheaper deal to keep it than just have the BB!
  I'm thinking that I could just drop back to the Virgin BB, and maybe swap my mobile to Virgin too.