12 Jan 2017

A question about : Mobile Contract help

Need a little advice please if possible, I am a very small business who signed a contract for business mobiles with a new company, I cancelled it two days later as I sent proof of address with 4 utility bills, they then requested a bank statement which I wasnt wiling to send. I have received an Invoice for them for 1.3k, they havent provided anything, no handsets pac codes etc, I know from this site that consumers have 14 days cooling off period to cancel, does this apply also to small businesses. I am not paying this invoice.

Best answers:

  • Nope you signed a contract consumer law is not business law .
    As you are not going to pay then you really need a solicitor to advise .
  • 3 post by RussellWhiting all pushing the same business website. i would say clearly advertising
  • OP, where did you 'sign' or otherwise agree this contract? In store, in your own office, online, by phone?
    Even if it was a consumer contract and not a residential one, then you still have no cooling-off period if you purchased in store. The only cancellation rights you have are those offered by the retailer under their T&C's.
    DSR will only apply to consumer contracts taken out online or by phone, and gives you 7 working days, not 14.
    You have presumably been invoiced the total value of the contract to the end of the minimum term, which is what would be expected if you cancel before minimum term.
  • Thanks all for the help, will send a letter of complaint and will look at the links some of you have offered. The contract was done over the phone and online.
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