14 Jun 2015

A question about : Lloyds Choice Rewards

I've been trying for a few days to see my reward points total. However, every time I try to access the site I get an error, code 75000, and access is denied.

Has anyone else experienced the same problem?

Best answers:

  • Yeah having the same message
  • Yes it's still happening today. Yes when you select the Choices tab on the credit card overview it opens a new page and then generates the error. Saying there is a technical problem please try later. This has been happening for over a week now.
    Thanks
  • mine says:

    There's a problem...
    75000 : Sorry, we've had to end this session because of a temporary problem with our system. Please try again later.
    been happening for weeks!
  • sadly im getting the same issue too..
    There's a problem...
    75000 : Sorry, we’ve had to end this session because of a temporary problem with our system. Please try again later.
    Thankfully they still show on my statement but still a bit unfair considering i wont be able to use them until this is resolved!
    seems i have had a few issues now, another being my Choice rewards card wasnt/isnt linked to the Everday offers they have so i had to call up to get them to credit it manually. (which a word of warning to all... the everyday awards guys are pretty blunt and not very customer friendly (plus took 25 mins on the phone for Ј10)!)
  • I've had to contact everyday offers in the past too, I found the woman I spoke to quite snappy and unfriendly.
  • Funnily enough they tried to accuse me first that it was my fault and then when they found out it was their system they didn't bother to apologise.. Oh and I was owed something like Ј9.50 but he put it through at Ј10 as a gesture of good will... Great stuf... 50p...
  • email sent- cheers
  • Hopefully, this will get sorted out soon as it's rather pointless, no pun intended, having this card if you can't use the reward points. If this isn't sorted out in the next few days I'll be moving my spending to another cashback card.
  • Agreed. Appalling... They may be nice on the forums but we actually need to see some results
  • Has anyone had an email back from Lloyds at all about this issue?
  • Yep but no real answers..
    Hi xxxxx,
    Thanks for taking the time to email. While I can't provide a timescale for this issue being resolved, your details will assist our team with the investigation..............
    ..........
  • It's now a week since my first post about this issue and still I can't access my choice rewards. Not very impressed to say the least! Perhaps if the rewards system was integrated more effectively rather than, as it appears, being an add-on to the Lloyds system it would actually work!
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