09 Dec 2016

A question about : Ј20,000 gone!

My husband and I brought Ј20,000 of Euros the day before CCE went into administration. It was our life savings for a final payment on a property abroad. We are devastated and any financial advice anyone can provide us would be very welcome as the adminitrators have been no help. What is even more annoying is that we paid by a direct transfer for our barclays account to their barclays account. Surely Barclays were aware of what was about to happen let they still let me transfer our money. We can no longer purchase our property abroad, so not only have we lost the Ј20k but also the other 2 payments previously made as we now have to pull out of the purchase.

Best answers:

  • you were going to take 20k worth of euros abroad in cash?? because you would have been stopped by customs .. they are very concerened with people who take over 10k worth as it could be leading to money laundering
    i suggest you put a claim in to the administrators , or contact barclays
  • I would find out at exactly what time they froze the accts. From what I have heard, your transfer was after the 'freeze' so Barclays should have bounced it back.
    I'd go there first and ask for a manager. If you get no where, I'd check your household insurance to see if you have leagal cover, or go to Citizen's advice.
    Anyone who paid AFTER the accts were frozen should have had the money bounced back. If barclays did it after, they should be liable to get it back.
  • Check your home insurance to see if you have leagal cover. If not, Citizens advice asap.
  • It seems to me Barclays can't claim they didn't knwo the acct was frozen.
  • I am in the same situation as you. Ј20K of hard earned money I just cannot afford to lose. My money was supposed to be wired to a euro account on 29 Oct for a property purchase abroad and now it seems I may never see it. I am totally outraged. I can't believe we've all been left like this. No regulator, no compensation scheme, nothing. My money is in Crown's Barclays account which has been frozen. I am going to Citizens Advice tomorrow. There has been some serious fraud and deception here. I may well take legal action against the directors. Maybe you or others could join forces with me?
  • Did you send any ID (passport, drivers license, proof of address) before sending the money?
  • Glynd
    you say you know something, why can't you share this with everyone?
  • We've not said that we know anything.
    Just making sure that everyone is 100% positive that they gave full photo identification and proof of address to the correct company before any transaction took place.
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