18 May 2016

A question about : Interview questions over childcare

Good evening, I'm looking to see whether my complaint with a large chemist over a job interview for an 8 hour evening/saturday job is worth pursuing. Below is my complaint ***, help would be appreciated. I have since spoken with the area manager who said she will take it up with the manager, and apologised profusely for my experience.

I attended an interview for the position of Healthcare Advisor- ** last Wednesday.
Following an interview in store with the manager I was told that I would receive a phone call the following day to confirm his decision as he wanted me to start on Saturday. I received a call from the manager at around 2pm on Thursday requesting further information from me that 'HR' had requested that he find out from me.
The manager then went on and the only way I can describe it was to interrogate me over my childcare arrangements. He wanted to know what would happen if one of my children were sick and what arrangements I had in place and even went as far as to ask whether my parents (who I said would watch my children should my husband be unavailable) were happy with the arrangements. He wanted to know my husbands working hours as well!
This information surely was none of his business and why would I apply for a job that I didn't have childcare arrangements in place for? I see no place for the questions to be raised in the first place let alone be repeatedly questioned over my personal arrangements.
I was also asked about my past 'sickness record', which I understand, but rather felt that it was in context with asking me what I would do if either of my children were sick.
I found his line of questioning to be highly discriminatory and unprofessional and completely put me off wanting to work for him, should I have been offered the position anyway.
I am very disappointed as I feel I would have been the perfect candidate for the position but the way your manager handled the application was unacceptable in my opinion.
I look forward to hearing your comments.

Best answers:

  • Sounds to me that they have had trouble with previous people in the job. It's wrong to ask imo, but I guess it is better than just turning you down because you're of childbearing age.
    I would not have expected a company like Boots to be asking these sorts of questions really, but I would also expect them to know if they are permitted to do so by law.
  • https://knowhownonprofit.org/how-to/h...view-questions
    might be of interest.
  • I'm not in a Union as I am currently unemployed. I will look to speak with my local CAB
  • It is still worth you handling this as a professional, which means not letting it put you off a job that would be handy and which you'd enjoy. Then hopefully you'd end up with the job (and I assume a staff discount, which would be handy) but you will have also saved the company from coming across so unprofessionally to others in the future.
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