27 Aug 2015

A question about : Internet scam and calls to mobiles costing ЈЈЈ

I recently called a number starting with 07872 from my mobile. when I got my bill I was charged over Ј40 for calls made outside my allowance.

When I called my phone company they said that the call was to a 'like a mobile' number - possibly a business mobile, and that the calls were chargeable. I had never come across either of these terms before. They also said that by law the companies setting up these numbers have to tell you that the call is chargeable. I said that I definitely hadn't had any such message and asked the mobile company to ring the number and see if they heard a message. They confirmed that there wasn't a message and that they would refund the charges to me. Thank you EE

Thinking back to the calls, the ringing tone that I heard wasn't the usual sound and perhaps that should have alerted me and it will set alarm bells ringing in the future. This was all connected to an internet scam attempt that didn't get any money from me.

I just wanted to advise others to be wary and hope that no one else gets caught out, but also that it is possible to get the money back. I also suggested that they put something on their website to highlight other reasons that you might be charged for calls outside your allowance

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