International Payment liability

A question about : International Payment liability

My bank - nationwide used the incorrect IBAN NO. to pay an intentional payment. I have the original pay in slip to prove this...as a result my daughter has lost about Ј500-Ј1,000.

Also my husband had to spend than we had thought on hotel bills to stay in Dubai to negotiate with my daughters as to whether she could start her course/begin living in her university accommodation.

Surely the bank should compensate us for these costs also as they are directly linked their error?

Best answers:

• Why did your husband stay. Your daughter could have made the nessesary arrangements and thereby avoiding the costs your husband incurred.
  Talk to your bank and see what they say. They will most certainly remedy the mistake itself and posible a bit more for the inconvinice, but you wouldnt know until you talk to them.