A question about : I wouldn't touch Local Traders.com with a bargepole.
I wouldn't touch Local Traders.com with a bargepole.
My experience is very few leads (max about 6) over 6 months – all for poor work (refit a storage heater to a wall, replace a thermostat), some of which were hundreds of miles away.
What is worse is the contract and their automatic renewal. I was caught by this after the first 6 month period. I accepted that I had not cancelled, in writing, and accepted a discounted fee for a further 6 months. At this time I emailed them and stated “Further to this renewal, can you confirm, as stated by phone, that this package will NOT automatically renew at the end of the next period”. Their response was “we can confirm that your package is set up as a manual renewal which means no automatic payments will be taken”. What I missed after this statement was that they also needed me to cancel in writing, by post. What a nonsense – I had clearly stated I did not want a renewal by email.
Having missed this deadline (end Feb) – you guessed it, automatic renewal for a further 6 months. They again offered a discount if I paid on the day, and surprise, have accepted now that I wish my contract to end – no letter required!
Extortion in my view – don’t touch them.
Best answers:
- This company's hilarious
See this video
https://www.localtraders.com/uk-trade-awards/
Basically nominate yourself as the uk's best trades person , they then will send you posters advertising that you've been nominated.
They've set up something called the " UK trade awards 2014"
Even though you've nominated yourself..
They seem to have an awful lot of links on their site to " mentions" by eg the Sunday times- yet I can't get these links to work..
They invent lots of awards and competitions to get their name online
So that businesses can say" I'm really pleased that I've been nominated as a finalist in blah blah
https://www.express.co.uk/news/uk/301...his-is-serious
A few forums have spam about them saying how marvellous they are... And that " they must be good because they got mentioned in the Sunday times..etc " Not.. - As consumers we don't care about your marketing ploys.
I don't think nominating yourself for an award as a tradesman is normal in any way.
I prefer genuine recommendations not manufactured ones.
You are supposed to get permission before posting on behalf of a company on here.
. - Have just contacted Trading Standards regarding LocalTraders.com revolving contract. Telephoned to cancel contract 6 months ago and stopped payment via bank. Now receiving texts stating the next 6 months payment is due and to pay according to T & C's. They have now sent me 3 texts stating that my account will now be referred over for the collection of the full outstanding balance and will incur further costs. I HAVE NEVER RECEIVED ANY T's & C's FROM THIS COMPANY. When I asked for them was told I will have them emailed in 24 hours (why the wait?????) surely this is a 5 minute job! Trading standards are investigating and I will advise accordingly. Other than that has anyone else had T's & C's? Their website does not show any T's & C's for Traders, but cleverly they show their WEBSITE's T's & C's. Has anyone else had collections come after them ? What was the outcome ?
- I agree with the last post about Local Traders .com. They only sent one lead in 6 months. I also forgot to cancel, so have had to pay for another 6 months, and have now cancelled ,be e-mail, when that 6 months is finished. The person on the other end of the phone, was rude, obnoxious, and downright nasty.
As far as the T's and C's were concerned we looked back over our e-mails and could not find them, we must take some blame for not following everything up ,but we had literally just moved and were up to our eyes in everything.
STAY WELL CLEAR. - Just been stung by local traders for renewal fees.
Joined 9 months ago. After three months i complained not had a single phone call. They gave me another three months free and put me on a manual renewal so it wouldn't automatically take cash. I thought this meant it wouldn't automatically renew. Not so. And because i didn't cancel by email before renewal date i had to pay for another 6 months or be referred to debt collection agency. So i paid.
They sent me recordings of all my contact with them. In the last the assistant said "they would be in contact with me for payment" they never contacted me or i would have cancelled.
In all this time i never received a single.phone call for work. I understand that they dont guarantee phone calls and that is not why i am appalled at their business practices.
this seems to.be part of their business plan to gain extra revenue.
The account staff are very brusque and care nothing about customer satisfaction. In short this is a poor company. Beware in using them. For me it was terrible value for money.
- 291 reads