How long should a computer 'tablet' last

A question about : How long should a computer 'tablet' last

In December 2013 we bought, as a Christmas present for our daughter a Samsung tablet computer thingummyjig.

It has now just stopped working.

I know the guarantee states 12 months only, but is 14 months a fair length of time for one of these to last.

Wasn't there some case recently, when somebody had bought an item, I think a TV and the courts said the shop had to replace / repair it even thought it was out of 'their warranty' stating that EU law said an item must last a decent length of time

thank you

Best answers:

• It depends on exactly which tablet it was, how much was paid and what the fault is.
  A 7" Samsung tab 2 bought for say Ј80 at the end of 2013 that is running slow when running apps would be about right, it is now a very outdated piece of kit and the apps are now designed to run on something more powerful.
  However a 10" Samsung tab S bought for Ј350 at the time should still be running well with the spec comparable to the now entry/mid level tablets.
  If it is a problem charging then 9/10 issues are damaged cables or even physical damage to the charging port which wouldn't be covered by the guarantee.
  If it has ever been dropped that could also be the cause of it not working, even if it worked for a while after being dropped you don't know what internal damage occurred that is only now bad enough for it to stop working.
  It may be worth contacting the retailer or Samsung, they do give 2 year warranties on some of their tabs.
• Suggest a factory reset after charging .
  No charge a guess would be it needs a new battery .
  Your claim under SOGA is against the vendor .
  But usually Samsung offer an additional 24 months LIMITED warranty .Contact Samsung UK support .
• EU law is 24 months isnt it?
  Just in the UK we get extra protection under the reasonable length of time.
• Where was it purchased from.
  Also don't Samsung tablets have 2 years warranty?