25 Feb 2017

A question about : hotels.com welcome rewards

Does anyone know whether paying in full for a hotel would make a difference? I have 5 points towards a free night and have had an email to say if I don't book something before end of March I'll lose them.

I've already booked a couple for the summer but those didn't show (presumably because they are refundable?). If I book a night in June and pay now, will that show in my rewards?

Thanks

PS I will email them but am dithering about booking something that a group of friends have booked... I'd prefer refundable but would pay now if it makes a difference.

Best answers:

  • I think I can answer my own question! I've just found the email they sent me on 11th January. It looks like I have to stay before April rather than just book:
    Your Welcome Rewards® nights are about to expire.
    As you haven’t collected any Welcome Rewards nights in the last 9 months, you may end up losing all of them.
    To keep the nights you’ve already collected, simply book and stay at least 1 night at any eligible hotel by 09/04/2015.
    Thanks,
    Hotels.com
Category: 
UK Holidays, Days Out & Entertainments
  • 302 reads
Please Login or Register to reply to this topic