Highcreditscore.co.uk & rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]

A question about : Highcreditscore.co.uk & rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]

[TEXT DELETED BY FORUM TEAM]I remember a couple of months ago requesting a credit check on line. As a result these two websites have been debiting my account of 19.95 each, each month. Does anyone know How I might be able to get my money back I am already struggling bearley being able to pay more bills and feed myself & family. [TEXT DELETED BY FORUM TEAM]
THESE WEBSITES HAVE TO BE STOPPED highcreditscore.co.uk [TEXT DELETED BY FORUM TEAM] rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]
Really unhappy.:sad::sad:

Best answers:

• I've never had any dealings with either of these websites, but just a quick look at the Terms and Conditions on both makes it clear that they are membership based services which - after a trial period - will be charged for on a monthly basis. This is not hidden in any way that I can see, so why do you say it's a scam?
  If you haven't already followed the procedure for termination of membership given in the T&Cs (Section 6) then you should do so asap.
  Beware of ordering a new credit card from the same company - this is not likely to have the effect that you want.
• Generally, when a site that supposedly offers a "free" service asks for credit card details than the service is either not "free" or likely to remain "free" for very long.
  If something is truly "free" then why would I or you need to enter these details?
• Definition of scam:
  Main Entry: scam
• Pronunciation: \ˈskam\
• Function: noun
• Etymology: origin unknown
• Date: 1963

: a fraudulent or deceptive act or operation
The definition of a scam is NOT:
Not reading the Terms and Conditions of a website and then being upset when they take money from you.
This isn't a scam and while it preys on people like you not checking everything properly, and making money this way, it is doing nothing illegal...
Sorry, but you only have yourselves to blame...

• There are lots of complains about these two sites.
  You should contact your bank about geting a chargeback issued. You should explain that you were issued a ten day free trial with highcreditscore but unauthorised payments to rewardsnow have been taken. They may be able to help, otherwise, as stated in their t&c it looks like they do state it's a membership service.
  All the best.
  xx
• I haven't used this comapny, in case you misunderstood, and the tone of your post wasn't appreciated.
  I get what you're saying re: free trials, however most of the complaints on other websites stem from the fact this third party company (rewardsnow.co.uk) is ALSO taking out money which is clearly unauthorised. That's the point I'm trying to make.
  Another complaint was that the phoneline was never answered, and letters went presumably unopened. If the customer cannot contact the company in order to cancel, and despite phonecalls and letters the companies are still taking UNAUTHORISED payments, then you can state they are unauthorised. Twice in fact.
  The fact is, these sites operate marginally and technically within the law, but their business practises leave a lot to be desired. They prey on the less astute, which when you think about it could be your mother/father/grandparent/aunty/uncle. A little compassion and empathy goes a long way.
  xx
• Ok, I see what you mean. If they are using the details that you entered on highcreditscore.co.uk to sign you up for a completely different service, and if they are making it impossible for you to follow their cancellation procedure, then it's obviously a con.
  I would suggest sending a Recorded Delivery letter to their registered office cancelling the service you actually signed up to and demanding a full refund on the one you didn't.
  When you get no response, send a copy of the letter plus proof of delivery to your credit card company, reuesting a chargeback on the unauthorised payments, and stating that any future charges from that company will also be unauthorised.
  I'm not sure if the last bit will have any effect. If not you may need to keep requesting chargebacks, but that's probably no bad thing, as Adaptive Afinity's merchant provider will start to have serious words with them if they get lots of those.
• [TEXT DELETED BY FORUM TEAM] The two 'credit score' companies are one and the same, and are linked to Rewardsnow.co.uk. They all have the same postal address, in Edgware, London. All my wife was guilty of was not reading the VERY small print. Making a simple enquiry has cost her Ј90. Sixty for the two payments [TEXT DELETED BY FORUM TEAM] and the thirty pounds charge for going overdrawn for less than twenty-four hours. I would urge anybody checking out ANY internet site. Especially if you are new to computers and the internet. Read, read, and read again the small print and NEVER give your bank or credit card details to anybody BEFORE you are SATISFIED that, 1) you understand the terms of this "free" service, and 2) you are satisfied that it is a legitimate company. It would save this happening to you.
• I also have been conned as i cancelled last year and they have started taking money again even though i have never revited there site. The number you have to ring for so called customer care is 08450261092.
• i have never heard or seen the website for rewards now but amazingly enough i have had a Ј19.95 payment out of my account yesterday. i was in tears my bank have cancelled my card so i went to the branch cleared my account and was told they couldnt do anything i would have to go to the police, i hope something gets done about these people
• I can't tell you how pleased I am to find this site. In March my husband noticed 2 payments of Ј14.99 (One to Rewards now and the second to High credid score) taken out of our account on my card.
  He contacted them to find out who/what they were and was told that 'I must have registered with them to activate the account and would have to pay up' We'd never heard of them! and certainly never visited their sites or signed anything at all.
  My husband contacted the fraud department of our bank and they got the money back for us, but its left me very windy about what can happen.
• Unfortunatly it seems this is a semi legitimate payment. I found this Ј19.95 sum on my bank statement, called my bank about it and found out that when i had recieved "free" business cards from Vistaprint i had not read the T's and C's carefully enough and they were planning on giving my bank details to another company six months down the line.
  If you phone rewards now on 08450261098 there is an automated service to cancel your membership. Obviously this is not a service that was ever intended to be used if the only help line is a cancellation and the website doesnt even work.
  It is my fault for not reading the terms and conditions carefully enough but how is it legal to operate business in this way?
  Harsh letter being sent to Vistaprint for them to delete.
• I always use a false name when something appears to be free, and test the service to a point. When the screen asks for a credit card, me brain engages and the ESC key is hit and the card stays in my wallet.
  Simple, Freddie does not get 'scammed'. Sorry, Freddie does not part with his monies
• hi i to have had this happen this week wat i did was to ring up and complain to the company although after reading it was purely my mistake in that i did not read the terms and conditions properly however i did argue with them that as they are a partnering company with highscore credit and i did cancel that within my free thirty day trail then surely that would suggest that i no longer wanted their service after alot of shouting and threats that i would get my bank to look into this they agreed to refund the 19.95 and cancel my suposed subscription i suggest you do the same sorry i cannot be of any futher help call 08450261098 give them your postcode and just argue the case
  perhaps we should always read the terms and conditions first lesson learnt here
• this has happened to me today when u signed with credit expert there is in the small print it has a partnering company ie rewardsnow.co.uk how then use ur details i have just phoned them up and argued with them for over 1 hour and i have had this cancelled and my money refunded although i admit i did not read all the t&c properly the fact i cancelled my free subscription to credit expert surely means i wished to cancel this ajoining one two lol
• Credit expert? Really?
  I know vistaprint got involved with some awful rubbish like this, but credit expert as well?
  Dont these companies realize what this does for their rep.
  Might be worth checking if it is the genuine credit expert site, as that is 'promoted' here on MSE!