A question about : Get a rebate on your sewerage rates charges
Here's a good one. Did you know that if your house's rainwater pipes are not connected to any sewer (i.e. only to a ground water soakaway) you can get a rate reduction on the waste discharge part of your water rates.
Thames Water automatically assume you are connected to their system and charge you for processing rainwater falling onto your property and then on into their system. I'd guess the rest do the same. There are 100,000's of houses up and down the country, in towns and city as well as more commonly in rural areas that have no rainwater conenction. It tends to be on older properties but new estates also have communial soakaways too.
They don't advertise you can get this discount. I contacted Thames Water and got a Ј17 per annum rebate. Took one phone call to do it.
Easy money saved.
Best answers:
- welcome rainman, good spot
- Welcome,
This has been covered a number of times;
More detail here.
https://forums.moneysavingexpert.com/....html?t=125105 - how do you know if your drainpiopes are connected to a sewer or not?
- This is from the Wessex Water website
Quote: - Hi Oldwiring,
"You qualify if:-" as stated by the Waterboard.
My point is that there is no question as to whether some new properties qualify or not. The waterboard have insisted and ensured by Council inspection that the new property does comply. Then knowing the compliance they persist in making a charge and wait to see if you make a claim for rebate.
In other words they are going to wait and see if you notice they are charging you for a service they have refused to supply. If so, they will then offer a refund - in my case 6.5%. The refund offer is backdated to the April of the year in which the claim was made. Not to when they started fraudulently charging. - I'm pleased to advise that Welsh Water have now apologized for their mistake and offered a full refund dating back dated to 2003 of monies wrongly taken.
I still think it's fraudulent for a waterboard to charge for a service they have refused to supply.
Waterboards are going to continue falsely charging customers until the customer realizes the error and claims a refund etc.
I think it's about time Martin got onto this fraud. - If in doubt, claim. It'll cost you a stamp and a small amount of time.
GG - I live in a ground floor flat. Can I claim this rebate on the basis that I don't have a roof?
- Hi, i have the application form from Anglian Water all ready to be filled in - no harm in asking!....but wanted to see if someone has the answer first:-
We live in a terraced house, built in the 60's. The gutter's from both front and rear are just joined to next doors, and the next house after that has the downpipe. As 'my rain' only collects in the gutter, can i definately say that it does not go into a sewer etc after it leaves my property? Or am i partially responsible for the water in neighbours downpipe - by the way, by the look of all the other downpipes in the area, they all empty into the garden! The pipes do not go underground or anything. :confused:
Additionally, the water from my garage goes into a water butt - so can i say for all rainwater falling on my property, that none of it is dealt with by Anglian Water!?!?:confused:
Thanks for any help - After phoning Thames Water a couple of weeks ago only to be fobbed off, I tried again today and was put through to a very nice person in Accounts who has now arranged for a £17 rebate without having to fill in any forms. Thanks OP.
- My house was built at around 1970 and I'm not too sure if it has soakaways. Who can you go to to find out? I see that the council has been mentioned but what department? Would I be incorrect in thinking that the planning dept is the best place to find out? Also having lived here in this house for over 30 years the water authority should surely backdate any refunds should I be eligeable?
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