Friend

A question about : Friend

My friend works in a supermarket.

A couple of weeks ago, they turned the self scans by 90 degrees and could get two more in.

Problem is now the lights run parrallel to the self scans. The lights bounce off the screens making the whole self scan area too bright. My friend suffers from an eye condition makes bright light too glarey and gives her bad headaches.

Her checkout supervisers and manager are not bothered with my friend's health and say everyone needs to share the self scan duties.

How can she get reduced time on self scan?

My friend noticed a couple of customers mentioned the new layout has caused headaches

Best answers:

• I'd suggest she contact the occupational health department
• I see the light now
• Polarised glasses can help with glare - I don't know if she would still be able to see the screens well enough, but it might be worth experimenting.
• While it might affect your friend if she is in the self checkout area for lengthy periods I find it hard to believe that customers could get a headache in the time it takes to scan one load of shopping.
• Has she the same eye condition as you, OP?
• Make an accident/incident report and make sure your local TU safety rep is aware. They will have a duty to investigate. If the change is affecting your health and they can make a reasonable adjustment they should.