05
Feb
2016
A question about : Experian id insurance scam
Like many others I have issued a claim to Experian for the refund of these fees
Using the idealised letter prepared by martin
After 8 weeks experian write to reject my claim,but, go onto say they now have four test cases with FOS
Presumably using same idealised letter
The 8 week rule allows me to escalate my complaint to FOS
However,I wondered if anyone on this site had had a case heard yet by FOS
It would be useful to know outcome,since,a successful outcome would mean Experian would automatically refund without any further action needed
Failing a FOS decision it would be appreciated if someone would update this site once they do have a decision from FOS
regards
Dr David Noble
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