27 Aug 2020

A question about : Equita bailiff advice needed

I recently had a visit from an equita bailiff who left a letter saying I needed to pay a council tax debt within 24 hours or he would be reposessing my goods. As I was at work at the time, my partner spoke to the bailiff and let me know. I phoned the bailiff asap and asked what the amount was (around Ј800) I then told him I would be able to pay half then and half within the coming month but as I was at work could not make payment there and then. He told me to text him later in the day and he would call me back.
When i returned home from work I texted him and asked him to call me back and also to provide me with some kind of invoice so I knew what I was paying. I had no response so tried calling him but no answer. Over the next few days I tried calling him a number of times and left voicemails explaining that I could not be contacted between normal working hours. I had only one response during this time which was a return phonecall with a voicemail asking me to call him which was left during the hours I told him I could not be contacted.
As I could not reach him directly I tried ringing Equita directly. They told me I had to speak with the bailiff who was assigned to me and would not speak to me any further about my case.
This morning, two weeks after the initial contact, I woke to a letter through the door the same as the previous letter, stating that failure to pay within 24 hours would result in repossession of my goods. He also left a notice of seizure against my partners car. Once again I phoned the bailff and left a voicemail when he didn't answer explaining that I work full time and cannot be contacted between 7:30am and 7pm as this is when I'm out of the house. I had no response but called him again when I got home.
He finally answered and explained that he did not have my details with him at that time and could I call back after 6:30 in the morning to whoch I agreed. He then asked how long it would take for me to repay the debt. When I told him I was going to pay in full he offered to take my bank card details. I said no to this as he had already informed me that he did not have my account details with him.
My issue now is that I am dubious about giving out my card details over the phone to a person I have never even seen with no proof of payment, no invoice of the amount I owe and no guarentee that I am paying the debt and not straight into his bank account. I am also concerned that he will remove my partners car which he needs for work. The advice I have read about bailffs leads me to believe he cannot take the car as it does not belong to the same person who owes the debt but I still have concerns about this
Does anyone have any advice on how to proceed with this matter? I am not disputing the debt and will make payment in full, however I do not feel comfortable with giving out my account details without proof of payment. I am unhappy with the handling of my case as I have made every effort to arrange payment to no avail and am now being threatened with removal of someone elses goods.
Any advice would be appreciatively recieved
Thankyou

Best answers:

  • Does the bailiff have a levy on any goods?
  • The form he left this morning is called a notice of seizure and he has filled in the details of my partners car. I don't know if this is the same as a levy? The car isn't registered in my name though so my guess is that the notice of seizure is irrelevant as the debt is solely mine
  • notice of seizure and he has filled in the details of my partners car. I don't know if this is the same as a levy
    yes its the same as a levy
    you say its your partners car if he lived with you during the liable yr then they can levy his car (jointly and several liability)
    If your partner is not also liable for the debt then he needs to write to th council contesting the levy on his car
    If the can is on HP/Finance then they cant Levy it and a copy of the finance agreement should be sent to the council (by recorded delivery letter )asking them to remove his car for the levy
    If the car has no value (worth a few hundredЈЈЈЈ) then the levy may be unlawful as it has to cover all bailiff fees including removal fees storage fees,auction fees , and a portion of the debt
    what fees has the bailiff listed on the notice of seizure as its not unusual for bailiffs to add fees that are due at this stage of enforcement
    have you confirmed with the council the outstanding balance amount against the liability order that was sent to Equita
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