28 Feb 2018

A question about : Egg login

Is it just me, or does anyone else seem to have trouble getting onto the egg log in page?

9/10 times when I try to go there I get 'error' or 'essential maintainance work is being done' or it just doesn't connect or is v v slow.

Then if i'm lucky enough to log on,it can be so slow. It ceased up on me last week.

Its getting boring. >title=Frown

Best answers:

  • Seems fine to me.
  • I agree with the site being very slow, but I have just signed on without problems (although the 'quick login' feature was not active - meaning I may have deleted a cookie - and had to login to the old fashioned way again)
    A friend complained that something similar happened to him last week whilst connected to Egg. His ISP is NTL (mine AOL) This shouldn't make any difference.. but who really knows?
    I was also on there this morning and it was working as usual. Maybe you're just unlucky when you use them?
  • well, it must be me because I can't even get their home page now!!!
  • I just logged in with no problem. Can't explain your problem but looks like it is something peculiar to you.
  • I tried for two days to apply online for an Egg card but kept getting an error message when it came to them checking my bank sort and account number...I gave up in the end and successfully applied for an MBNA Platinum Plus card instead. ;D
    Incidentally , my ISP is Virgin.net
  • The egg homepage is here:-
    https://new.egg.com/
    They have planned maintenance for 14th August !that !will mess things up a little.
    J_B.
    PS.
    It is probably wise to allow egg!cookies to apply for a card.
  • Just worked fine for me.
    Has anyone signed up for the EggMoney Manager " see all your accounts in one place" feature? Call me sceptical but I don't trust it!
  • EMM ('Egg Money Manager') is fine, but as with all thingys 'Eggy' is rather slow. It works almost exactly the same way as First Direct's 'Internet Banking Plus' (which I signed up to after applying for their current account recently. You don't have to be a customer to use IBP, however). They both use a 'digital safe' to store your passwords on your own PC (no one else's!) and the set up procedures and screens are almost identical - which makes me believe they must use a common 'platform'. So I would/do trust EMM, but don't recommend it given IBP is same thing but packaged much better.
  • I'm not sure about IBP, the following from their T&C disturbed me a little:
    10.4.1 We will use your personal information collected from your use of the internet banking plus service (including your Account Information) for the following purposes:
    - to enable us to provide the internet banking plus service to you and improve it;
    - to provide general information to you about the internet banking plus service (including updates and notices concerning the internet banking plus service);
    - to provide targeted marketing information and personalised banners to you depending on your marketing preferences selected during the application process for the internet banking plus service, or any preferences subsequently notified to us. By personalised banners we mean targeted adverts or information about products or services we think may be of interest to you based on your information. Generic banners are untargeted and will be presented to all users of the service;
    - to assist in credit management which may include making decisions about you or others at your address(es) on credit or credit-related products or services or motor, household, credit, life or any other insurance facilities or proposals. It may also be used for debtor tracing, debt recovery, fraud prevention, claims assessment and verifying identity.
    Do I really want them to know all the balances of all my accounts? Do I want them to see the balance transfers I move around?
    Maybe I'm paranoid but it seems like convenience with a cost to me...
  • Thanks Galstonian. I definitely won't be touching any of these "services" after seeing that.
  • Also....
    To reset a password you need to contact Egg - this can happen if, perhaps, you don't use the site for a while and then can't remember your password when you return, or you enter your password incorrectly several times.
    Egg is the only company I know that actually asks you to give them, verbally, your new password. And you can't change it later on-line!
    So...at least ONE person at Egg will know your password AND all your personal details! I'm sure it's a fraud waiting to happen.
    As far as I'm aware other companies set up a temporary password which you can then change yourself on-line. That way, no one at the company will know your password - if you need to subsequently contact them, they will only ask for two characters from the password.
    What's stopping a dis-gruntled Egg employee, collecting a few account details and passwords, leaving the company, and after a period of time eg. a year, accessing and emtying the accounts........?
    Surely only a matter of time......
    Cheers,
    Don
  • Galstonian
    thanks for pointing this out. I am registered with EMM and didnt check t&c. But a couple of months i got a loan thru my bank then within days i was bombarded with offers from egg for a loan! :-/ I thought that this might be co-incidental, but having read your post im thinking again about de-registering with it.
    just proves to me that i should always read T&C.
    regards
    xx
  • And it also proves that they probably haven't thought it all through properly.
    When is the best time to advertise your loan products?
    A. While your customer is considering getting a loan
    B. Immediately after your customer has got a loan with another lender
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