18 Jun 2019

A question about : Dont ever trust insure the box they robe your money

Hi ,
The email that i sent to insure the box complain service after cancelling my car insurance and robe my deposit.

Im writing to you to tell you how disappointed and frustrated I am after finding out!today!my car insurance has been canceled with insure the box

> I only started to run my insurance with you recently but I can tell already how careless and cruel organisation your company is.!

> I have arrange an appointment 2 weeks ago to fit in my box, unfortunately on that day I could not start run my car and member of your staff suggested to rescheduled for another appointment as I needed to give a car to garage.

> Then he told me that someone will call me to arrange for another appointment.!

> The time passed by but no one called.
> Finally , working busy all these days, I have founded bit of time to call and find out when can I make another appointment and also to pay instalment rate for my insurance, however I been told my insurance has been canceled as you have 14 days cancellation policy witch I wasn't aware!! A member of your staff told me you will contact me.!

> It is truly disappointing and disgusting you are treating decent clients like this! I'm absolutely thrilled and I expecting prompt response and explanation from the management team.!
> My deposit has been taken and gone, my car insurance has been canceled with no notice. I don't feel like valued customer , no one has called me, no one emailed me or send a letter. This is really appalling.
>!
> I'm expecting the full compassion of my deposit and a written email or letter from your management with resolving this issue.!
>!
> I'm expecting prompt response or I will take this further.

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Category: 
Auto-enrolment
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