Do you have to pay the deposit balance?

A question about : Do you have to pay the deposit balance?

A work colleague has paid a small deposit (Ј300) for a Ј6,000 holiday in August, with Ј1,100 to pay by the end of March (the rest payable in April)

A week after booking, they found out they are expecting a child and haven't got travel insurance arranged yet. They obviously can't go on the holiday, and are wondering if they HAVE to pay the Ј1,100 sum to Thomas Cook.

Bringing the holiday forward isn't an option due to work commitments.

Can anybody advise what the implications are of not paying the Ј1,100?

Best answers:

• What do the T&C state?
• I THINK you will find the deposit paid would be termed as a "low deposit" and as far as I understand the t&c's the balance will need to be paid. If I read the t&c's correctly after that because the holiday is being cancelled the whole deposit would be forfit. See link below
  https://www.thomascook.com/travel-inf...cancellations/
• Thanks London50, he's going to dig out the T's & C's himself but I suspect you are right having read your link. Its a shame their options of delaying it or bringing forward don't work but it looks like there ins't an option but to lose the deposit.
  Thanks again for the replies!
• Why obviously can they not go on the holiday? unless they are doing some extreme sports then it will be fine to go when 5/6 months pregnant
• I did wonder that, when is she due?
• I don't understand the "obviously" either. A normal pregnancy wouldn't be any reason not to fly at that point. Even insurance wouldn't cover it without a doctor's letter advising it is not safe to travel.
• Why don't they delay the holiday until next year, of course there will be admin fees but saves them having to pay the full deposit then losing it all.
• This happened to us, we hadn't even thought of getting insurance (it's the first thing we would do now). We were due to fly 2 days after my due date so it definitely wasn't viable. We spoke to the company as we hoped that given they had about 8 months to resell the holiday that we would only forfeit the small deposit. They said we would have to pay the larger deposit.
  Fortunately for us, the advertised kids club was no longer going to be running as they informed us by letter, so that allowed us to say the holiday was no longer suitable and they even refunded our original deposit which we were expecting and willing to lose.
  No help here obviously but it's taught us the lesson about insurance
• Most airlines key you fly up to 36- with a "fit to fly" note and some even closer to due date. 28 weeks is when limit without note but one is handy if you're big or have particularly vigilant check in crew.
• Perhaps the word "obviously" was not the right word to use but I wonder if the pregnancy being in the later stages by the time the holiday is due to start and in a hot country the couple could be looking on the "comfort" side of it. Being of the male line I am not sure but I would think that high temps and swollen ankles along with the "bump" may not make for the most relaxing of holiday.