05
Nov
2016
A question about : Delay
We went to Turkey with First Choice. We were delayed from starting our holiday by half a day. We booked an early flight so we could make use of the first day, however we were diverted from Manchester to Heathrow because the plane had to take a relief crew to Heathrow. When I complained the complaint was rejected because they said the flight was not actually delayed. It departed Manchester at the right time so we were not entitled to compensation. Is this right.
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