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• Thanks for the advice, I needed to get a 0% transfer. I applied on line, told them I wanted to transfer 7,500 and filled out the form. I was quickly sent the relevant papers to sign, and sent them the relevant payslips etc which were quickly returned.
  Then it went very quiet - no card, no letter saying what happened next, no information at all. I phoned the helpline and was eventually told to go into a local branch.By this time I had 2 letters, one confirming the 0%for 9 months, one saying I had cancelled my application ( which I hadn't) :confused:
  The woman there was brilliant . She expalined that the VISA part of HSBC was a totally seperate company, that it hadn't been going that long, they appear badly trained ( hence directing me to the branch) and she has had so many complaints.
  She then phoned them and took them through the process step by step, and I was told that only 3,500 had been transferred( they hadn't told me), they didn't realise the card hadn't been issued (she told them to do it), I had had to pay an extra month's interest on my existing card which I hadn't expected to(she told me to send a copy of my last statement to claim it back because of their delay and lack of communication from them).
  Within a few days, I had all the things I needed through the post, but I must get round to claiming the extra interest. The woman in the HSBC branch in Huntingdon was great- I have never met someone so customer focussed - she was the only thing that stopped me giving up
  So, a mixed result but something I felt worth sharing in case others had similar experiences
• Thanks for information
• Sorry if this has been covered before - can't find it on a search anyway!
  Hoping to become a Tart! but wary of accidently reapplying to an existing provider who provides under various guises/names (I ended up with 2 MBNA cards at one time - one for Virgin and one "charity" card...)
  I'm new to MSE and loving it because there's sooooooo much room for improvement in my finances and hating it because I have been so b****y stupid in the past
  Can anyone give me/link to a list of who does which card, or do I have to just check it out each time?
  many thanks
  Shari
• Hi Shari
  This should help:
  https://www.stoozing.com/cards.htm
  Very best
  M
• Thanks Moggles, that looks great - I really appreciate you taking time to help out a virgin (pun intended!)
  Shari
• Advice read the small print I paid off £7500 on my smile credit card I am now in the clear, my minimum payment was £146. Now my other cards I also paid by direct debit and those I cleared and cancelled the direct debits, but my smile direct debit was not showing in the direct debit column hence I forgot to cancel it, now although not owing any money on my smile credit card they still took £146 out of my account, and to get them to return my £146 they charged me £2.92 because it was a cash transaction from my credit card unbelievable.
• Never had a credit card before, when say the Marks and Spencer card has 0% for the 1st 12 months what does that mean exactly? does it mean that with anything I buy in the 1st year, I will never be charged interest on it and I can take as long as I want to pay it off? Or is it that after 12 months then the interest starts so would have to pay it off before 12 months ideally?
  Sorry stupid newbie question!
• During the first 12 months you make only minimum monthly payments - 3% of the current balance. No interest is added. Use Direct Debit not to miss payments, otherwise you can lose 0%. After 12 months interest starts. You are right thinking that it is better to pay the balance in full after then.
• Please excuse my ignorance....... what is the difference between these two cards?
  When I visit the Asda website about the cards, it takes me to the same page.
  Am I to deduce that they are the same?
  Or am I right in saying that the Credit Card can be used anywhere and the storecard only in Asda Stores??
  I want to get one of them for the 2p off for fuel and that really is the only reason, oh and the free home delivery that is.
• Can anyone help me with the answer to post #11 ?
  I think you seasoned Savers will know the answer for me.
• As a completely new user (I joined this morning) I just wanted to say a big THANK YOU! I stumbled on the Money Saving Expert site by accident and have found an answer to something I have been trying to find out for years!
  I have experienced (like possibly many people) a varied financial roller coaster over the years and have found it hard to adapt to the new financial regime that seems to have crept in over the last decade or two. When I first started banking my money, you had an old fashioned thing called a Bank Manager who had DPs (discretionary powers) and they assessed you as an individual and ensured that you didn't bite off more than you could chew. These days, the reverse is true. For all the consumer protection, it is now much easier to get into a financial bind with the banks now not employing managers but salesman trying to sell you critical illness and all sorts of other cover you may not need etc etc.
  The Money Saving Expert table of lenders and their preferred Credit Reference Agency is just the information I have been looking for. My experience with a number of lenders is that trying to get information out of them over a refused proposal is like trying to extract teeth. I was terrified to make further applications, although I thought I knew my credit files were OK.
  As most financially astute users of this site will know, every application leaves a 'footprint', that in itself makes applications for credit harder to obtain.
  The table, whilst not fool proof, will certainly affect my financial behaviour from now on.
  Some of you might say - 'If your credit is OK then why worry?' WRONG!!
  I have been monitoring my credit files for some time now with Experian and Equifax and it took nearly a year to ensure that they were holding the right information on me. This is very important as every piece of information can materially affect your credit rating!
  The trick, however is to not only monitor your file, but to also check your score.
  Both major credit file companies work a scam here by charging an annual fee for the file referencing but then on another fee basis for score by score.
  My advice is pay up - it's worth it.
  Just recently I paid for my credit score with both Experian and Equifax. Both are holding the correct and same information on me.
  Guess what? - the ratings are markedly different.
  Experian said ' Your credit score category is fair. this score suggests you are a moderate risk borrower - some applicants with this score may have repayment problems if they take out more credit'.
  Equifax said ' Your score is highly predictive that you would be a strong candidate for credit. You are well above the average for UK borrowers. most credit granters would consider this score excellent'.
  So why the difference? The only thing is that Experian refuse to acknowledge my length of residence. I moved to my current address exactly 4 years ago, but a couple of days after the local authority deadline for registration of electors. Although I informed the Local Authority straight away, Equifax has me on the roll for a year later. Length of time on the electoral roll might seem as insignificant. Be aware it isn't!
  Anyway, armed with the Money Saving Expert table, I now know who to use and I expect it will materially affect my future financial dealings and well being. WELL DONE.
  PS. If others have had similar experiences, I would welcome feedback.
• Many Thanks grumbler.
  Whilst you may well be right, the conclusions the CRAs reach on ones' credit score with the same data show how fickle this whole business of making money is!
  I can only conclude that I WILL use the Money Saving Experts' CRA table on the basis that what the CRAs see the lenders will also see, or am I being naive?
• Ok, I posted a message asking the difference between a credit card and a store card in Asda, as it always took me to the same page when I clicked on either links.
  In Martins latest email, I now have my answer!
  Thank you for clearing that up!!
• Anybody had any issues with GM card. They wrote to myself asking me to transfer any balances from other credit cards to their 0% offer. I did this with a balance of Ј1500, well within my Ј5400 limit. The folllowing week they wrote to advise my limit had been reduced to Ј500 (no reason given). Now want me to pay back Ј1000,charge me Ј12 for being over limit as well Ј30 transfer fee (2%). Appears a little unfair to me, understatement !
• Ok, this is probably a very stupid question but as I am new to credit cards I will ask it anyway!
  Am I right in thinking that if I pay the full balance on my card every month, I only pay for the goods I have purchased and no interest is charged?
  I currently have a Classic card from Nationwide that I opened last year along with a Flexaccount to use whilst traveling (no charges). Now I am back and the 9 months 0% offer has expired on the credit card, so I am considering if it is worth keeping it to use abroad in the future or if I should cancel it and get a new one. I only use a creditcard to but online so I will always be able to make the full payments each month. Any advise?
  Many thanks