Buyer Rejected Parcel and it's not been returned

A question about : Buyer Rejected Parcel and it's not been returned

Just over a week ago I sold an item on ebay, after it was dispatched buyer messaged me to say she wanted to cancel item. I replied and said it had been dispatched but if she wanted to return it at her own cost, I would refund.

She messaged me last night Have you got this back yet?. I replied no and asked when she had returned it. She told me she had told the postman she didn't want the parcel and to return it to sender (i.e. rejected the delivery).

This was a week ago and I haven't had anything back yet.

If it doesn't show up, what are my seller rights here, will I have to refund, or are her buyer rights voided? Google suggests conflicting opinions.

Best answers:

• You will have to refund the buyer as you wont be able to show delivery. if you dont get it back you should be able to claim from the delivery company
• AS above the buyer gets a refund as they do not have the item (unless you can prove otherwise). My Last return to sender took almost 3 weeks to get back to me, goodness knows where it went.
• Did you have a return address on it?
• ah ok, thanks people.
  not really what I wanted to hear as im not convinced RM will compensate if it doesn't show up. and yes, there was a return label)
• Why don't you think RM will compensate.
  If you have the COP and assuming you aren't OBA then you will be covered.