08 May 2016

A question about : Bootcamp owes refund of Ј899 for cancelledMarbella Luxury Bcamp but won't pay!! help!

Hi,

I booked a bootcamp for my wife for a week in October and paid by bank transfer to the woman who runs the bootcamp, Ј899 in total.
It was in the marbella region of Spain.

This camp was cancelled the day beforehand, due to the accommodation they chose being far below standard, with broken villa rooms, by the organiser.

This person sent a paypal cheque back to me but this was cancelled (by her) and now is giving me the run around and not paying back to my bank account. THerefore I am owed Ј899 still

What can I now do, we live in southern Spain and so does she, do we search the area where she lives, ask around and confront in person, or raise a small claim. Also she is on facebook, do we start to contact all her contacts to warn about her practices?

We will find and confront if we have to put it won't be the nicest discussion we've ever had

She isn't answering my email or phonecalls but has responded to my wife's mothers email about 2013 bootcamps, so is still seeking business and other peoples money.
All in all she is slippery and dishonest but I need my money back.

Any advice welcome.

thanks
sotoloko

Best answers:

  • you will have noticed on the way to this page because you had to click that you had read it that CAB only deal with 4 areas and consumer rights is not one of them
    please explain why you think this is a matter for a UK board
    you live in Spain, so does the organiser but you paid in GBP so is the company subject to UK law or Spanish law ? until we know that anything further is pointless
  • Not many Spanish legal experts on these boards, but you might get lucky.
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