24
Aug
2016
A question about : Big dispute with Giff gaff. Options?
Hi, first post here.
I'm having a bit of a problem with the mentioned network...Dispute regarding bills.
If this doesn't get resolved, can anyone suggest how to proceed (save for court)
Are there any tribunal services or independent resources that could help me get a resolution. Is there anywhere I can turn to for help / refund / advice apart from the phone company.
Who can you recommend I turn to?
Best answers:
- Bills from Giffgaff what sort and why the dispute ?
- Giffgaff don't send you bills. It's a pay as you go network.
- Possibly bought a handset from gg and having issues?
- https://community.giffgaff.com/t5/Lea...e/ta-p/3522825
This may help the OP. - Once you are deadlocked, or 8 weeks from your formal complaint, you can approach the regulator.
- Have you tried asking for help on the giffgaff forum or asking an agent for help?
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