04 Apr 2019

A question about : Beware scam re Raspberry Ketones slimming pills

Hi, unwittingly I purchased the above along with Aloe Colon Cleanse at the end of November; the advert said all you had to pay was the postage for a month's supply. There was no mention that you had 14 days to cancel etc. I would say I have not touched them, they are still unopened. When I checked my bank account yesterday I discovered that Ј79.95 had been debited out of my account twice!! When I went onto the internet I discovered that this has happened to lots of people. I paid by debit card so I am assuming that I will not get my money back. I phoned a number but all I got was 'this number is not being recognised'. What am I going to do now? Is there any way I can stop other payments coming out of my account or reclaim my monies back?? Can someone give me some advice/help please?? I cannot afford this type of fraud, because that is what it is. Please please help. title=Mad

Best answers:

  • There is already a thread about this, have a read of it. Plenty of posters have posted on the first thread how to get a refund.
  • Have you thought about searching the forum for ketones?
    I've just done that and found that ketones are mentioned on one hundred and fifty four threads on these fora.
    Here are a few recent ones which do contain the answers you are looking for:
    Have i been scammed?? Raspberry Ketone Fresh
    Slimtone plus Raspberry Ketone - free trial - NOT! (another Nutrascience)
    Ketone Premium/Cleanse premium
    Ketone premium taken over Ј100 with no product! HELP!
  • What's this thing about ketones? What's it about. Why not just lose weight by eating healthier?
  • This. Unless you can prove the T&C you agreed to are illegal or misleading or against Visa/MasterCard rules, you must not raise a chargeback.
    I find it somewhat funny that the person is proposing to commit fraud, against the law, to try and get money back from something that while, in my opinion, is clearly a scam, is actually legal.
    EDIT: MSE have removed the post I originally referred to, so I will leave this but clearly it makes no sense out of the context that I won't re-introduce.
  • Its a nice marketing way to get people unfortunately to depart there hard earned cash to scammers. I believe there is no real definitive evidence to support ketone actually helps reduce weight. I dare say they may be a few doctors whether real or fictitious that claim to support this product. I dare say some will have a nice little wad of cash to claim it works
    "The only research on the effect of raspberry ketones on fat are a handful of animal studies. The studies were done over the last 10 to 15 years. Researchers looked at the effect of raspberry ketones on rats, mice and rabbits."
    Quote:
  • Thank you Money Expert, I had realised my stupidity after paying them and immediately got a replacement card but after reading the posts I decided to ring my bank, Barclays. They are reissuing me another card with a block on the previous one and have assured me that the company will not be able to take any more monies from my account, fingers crossed this will be so.
  • I have found my daughter has been scammed by these people to the tune of roughly Ј200. She is in the process of speaking to the bank trying to stop them taking anymore money. I got through to some sort of customer service, on a phone number that will probably cost me a fortune(I can't remember the number off hand). I spoke to a guy basically giving it the line that my daughter never cancelled within the 14 days boll@cks. Realising, I was unlikely to get anywhere, I tried to get reassurance that it was now cancelled. He assured me it was now cancelled(I don't believe him)
    Anyway, I will follow some of the advice on here about VISA chargeback and hopefully she will get some of the money back after time and effort.
    But it misses the point ... this is a SCAM and surely somebody(FACT or InterPol or whoever) should have the ability of putting whoever is behind this in jail. I know what I would do to them if I found them!!!
    Does anybody have details on prevention(i.e. stopping them do this to others). I would happily pay a few hundred pounds(I would assume there are a few others who would also club together) to get these people sorted out but our supposed "just" society frowns on that ... but our "just" society doesn't do anything to fix these sort of problems.
    Before people think I'm some sort of thug, the whole western world needs to change to bring back discipline, structure, justice and well being. We need to have the ability of stopping people like those behind these scams!!!!!! All thoughts greatly received.
  • No its not. How do you stop these people ripping off other people in the future. I might be ranting ... but your sarchy comment isn't very helpful!!!!!
  • I am really sorry if people think I'm going over old ground here. I have read literally thousands of posts now and the comments still don't cut it.
    I will be writing to numerous organisations and MP's, but I know that will get me no where. Is there any person/group making it there purpose in life to get these people off the streets. Because everything I have read says they have had this or that judgement against them/whoever... but it obviously doesn't work.
    The free trial tablets ... are they signed for? My wife and daughter can't remember? Also does anybody have some links to sites without the t&c's on.(I have looked on the numerous posts but I can't find any)
  • I unwittingly have been taken in by this con. I ordered the products two weeks ago, they only arrived last week so have not had long to try them. I then received two emails saying that my bank account would be debited for two sums of Ј79.95 which I most definitely cannot afford. I do not recall seeing anything about signing up to receiving more products and being charged this ridiculous amount of money for some tablets. I contacted the seller about it, who said the Ј79.95 was for each bottle of tablets I had already received, which I bought on a "try before you buy" basis. I said considering I had only had them a week, it was unreasonable for them to assume that people would be willing to continue purchasing more of the product. I was advised it was not their fault the product did not arrive quickly and the 14 days started from when I originally ordered the products. I have told them I do not wish to receive any more products from them, and I want my money back or for them to stop applying for the money from my bank which she refused to do. The only thing she would offer me was Ј19.99 back for each bottle. I told her it was not good enough, and that it was all a con.
    I have since contacted my bank (HSBC) and they advised they could cancel my card but cannot guarantee that the money will not go out as it is a live authorisation. My best option is to wait for the money to go out, and then raise a dispute with them so that they can try and resolve the issue for me.
    I am so cross with myself for being taken in by this scam, and I really cannot afford to have Ј180 going out of my bank account.
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