19 Jul 2017

A question about : Asda home delivery problems

Recently placed an order for home delivery by Asda after not using for the last year.( Only stopped using because of numerous problems with quality etc.) Unfortunately the situation is still as bad, and we had several items which were not satisfactory. I sent an e-mail to their CS, and up to yet, have not even had the courtesy of an acknowledgement
Very strange really, because I use their Wine Direct, and this is first class.
What are other peoples experience?.

Best answers:

  • To be fair to Asda, they did phone me and credited me for the problem items.
    I doubt that I will be using them again for grocery shopping.
    The wine orders will continue, because I have always been satisfied.
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