27 Jul 2016

A question about : Amazon return -wrong console?

Hi

We got 2 games from an old relative on the wrong console and I know he ordered from amazon but I would rather not tell him as he will be upset and feel stupid. Is there anyway to tell Amazon his account and do a return without him knowing or would we need some type of proof of purchase?

They are Ј40 games so probs need to do something.

Best answers:

  • You would need all the details of his account, just sell them yourself and buy for the correct console or be honest. Do you not think he will notice a payment in his statement from Amazon?
  • ok Thanks-nope he wouldn't notice as I think it be a small refund. I will have to tell him then -I thought I had seen something where amazon let you return gift books but maybe not.
  • Ј40 isn't exactly small, if someone doesn't notice that I would be worried about their finances!
  • To do a return you need to login into the account and choose to select what items to return, don't know of any other way to do it.
  • ok thanks thought as was just an exchange amazon could log in see original purchase as 2 games x Ј40 obviously just an exchange between xbox and ps4.
  • My sister (Who has very different tastes in jewellery to me) bought me a watch last year. It was really not my thing. Thankfully, she'd sent the receipt in the box, so I just used Live Chat and sorted out a return. It was dead simple, but I had to pay the return P&P because the watch wasn't faulty, just unwanted. They put a credit on your account to buy something else with. I think I bought bin bags
    If you can get the receipt, you can do the returns for your relative. Either way, to send them back, one of you will be paying P&P to the Amazon returns centre in Dunfermline because it's deemed to be not Amazon's fault.
  • Just contact the person that have them in the first place.
    Else next year or on a birthday it may happen again.
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