26 Aug 2016

A question about : 0870 and 0871 costs?

I am probably being dim but I could not find the costs of calling 0870 or 0871 numbers on the BT website. Does anyone know the costs? Are 0871 more expensive than 0870.

I am in the process of remortgaging with the Woolwich and they have appointed Optima Legal Services, of Bradford to be the solicitor and I am annoyed that their contact number is 0871.

They called me and left a message on my voicemail as I was out and I have refused to phone them back on their 0871 number so emailed them instead! I could not find an alternative normal number.

My other question is, I assume me living in London and them in Bradford, if they had a nomal number, would it be cheaper than an 0870/0871 number as it costs more for further distance than local numbers doesn't it?

Thanks.

Best answers:

  • https://www.serviceview.bt.com/list/c....boo/16321.htm
    and this for decodong codes
    https://www.serviceview.bt.com/list/c....boo/00161.htm
    BT Price List https://www.serviceview.bt.com/list/homepage.htm
  • Thanks Heinz.
    BT don't make it easy to find the costs. So it is about 10p a minute during the day?
    LOL! So I am a bit behind the times thinking it is more expensive to call non local numbers!!
  • Get yourself onto Say no to 0870. You will find a database of geographical (01/02) numbers.
    0871 is different to 0870. 0871 numbers can be upto 10p/min at all times. You will need to provide the next few digits (usually 3 digits) after the 0871 bit to get the right price.
  • Just a quick update in case anyone else has to deal with Optima Legal Services as I had to phone them today. At the back of a letter from them it gave details of who to contact in case of a complaint and it gives a number for the customer services department of 01274 355276. I phoned the number and said who I wanted to speak to and she said she will try and put me through to him, but then she asked if she could help instead and she did! So there was no problem calling that number instead of the 0871 number!
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