09 May 2019

A question about : What happens if I refuse a return?

Basically I sold an item of clothing 2 weeks ago, just received a return request stating it doesn't fit, I did say I estimate it would fit the size I stated but I also listed the measurements and said please refer to these before bidding. What happens if I reject it? Will ebay just force the return? I feel I accurately described the item and I get the vibe they've just changed their mind (I'm a private seller)

Best answers:

  • Someone asked the same thing last week, here's the link which should tell you all you need to know!
    https://forums.moneysavingexpert.com/....php?t=5180716
  • Sometimes it is easier just to accept a return. They could open a case and force a return (for which you will be charged return postage), they could leave you negative feedback, they could just accept it and not leave you feedback.
    Personally I just accept the return, block the buyer and re-sell it. Its your choice though.
    For future reference I have found ASOS to be the most accurate for working out sizes based on bust measurements.
    https://www.asos.com/infopages/SizeGu...sizechart.aspx
  • Several similar threads recently, If you dont accept a return they open a not as described case or item is faulty and then they still get to return it whether you like it or not.
    Then you risk them leaving negative feedback also.
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