07 Nov 2016

Thomas Cook Compensation

A question about : Thomas Cook Compensation

Hi I wonder if any one can help, we used the template letter to claim for a tech delay which occured last year, I have just received an email from Thomas Cook with a voucher attached to use with Thomas Cook, is this correct or should it be a cash settlement?

06 Nov 2016

Flight delay compensation

A question about : Flight delay compensation

Easyjet flight to Barcelona from Gatwick 29th Dec 2014 cancelled
due to Virgin plane returned with technical problems.

Gatwick closed completely. Next Easyjet flight available was 2 days
later.
Easyjet offered hotel or return taxi fares back to London ( friend's
home) and snack allowance,which was agreed but not reimbursed
yet.
Because Virgin caused the cancellation/delay, Easyjet said no further delay compensation was due from them.

05 Nov 2016

Airline no longer exists, please help!!

A question about : Airline no longer exists, please help!!

We had a 13 hour delay on a holiday to Zante in 2011 and have been reading about claiming compensation for the delay. I did email the airline straight after the holiday but I had no response from them. Now I would like to try again after hearing about the right to claim on the tv. My problem is that the airline, Skywings, no longer exist. They were part of a Ukrainian airline called Khors Air who took over Skywings flight schedule in 2012. My question to anyone that can help is:

03 Nov 2016

Easyjet cancelled flight

A question about : Easyjet cancelled flight

i had a cancelled flight with Easyjet in August last year and they have now agreed 500 euros compensation for me and my grandaughter. I had taken the flight from Gatwick but they flew us back to Manchester where i hired a car and drove to Gatwick to pick my own car up.

Are they liable for the hire car and diesel? Surely they have a duty of care to return us to the airport we flew out from?

Easyjet are saying that they are not liable and that the 250 euros each covers they hire car charge

Are they right?

04 Nov 2016

First Choice delays to the Maldives.

A question about : First Choice delays to the Maldives.

I am looking for advice on how to calim compensation for a flight delay of 6+ hrs to the Maldives on Sunday 19th April 2009.
This issue I have is that I cannot find the flight number. I have contacted First Choice who have informed me via email the following:
Thank you for taking the time to contact us.

08 Nov 2016

Feedback on Resolver.

A question about : Feedback on Resolver.

If you've used company Resolver to submit your flight delay/cancellation claim to an airline, please let us know your feedback on the company's service below.

Resolver has a free online flight delay compensation claim system that will guide you through the process and let you know when and how to escalate automatically.

Thanks.

06 Nov 2016

flight delay- Delta

A question about : flight delay- Delta

Hi

We flew with Delta airlines from Dublin to Atlanta, with a connecting flight to Orlando. Our flight was delayed out of Dublin by 8 and half hours.title=Frown

They came round with drinks, crisps and offered us vouchers for airport in Atlanta when we did arrive, some of the flight were put up in hotel and had to wait till morning for flight to Orlando.

We were put on the next flight out of Atlanta to Orlando the night we arrived.

02 Nov 2016

Original claim within 6 years, appeal not?

A question about : Original claim within 6 years, appeal not?

Hi all,

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