03 Nov 2016

Flight changed in advance but not even an apology from Alitalia

A question about : Flight changed in advance but not even an apology from Alitalia

Hi,

Nothing earth shattering I just wanted to see other people views on this scenario:

I'm going away mid February and have just got a call from Alitalia informing me one of the flights I booked has been cancelled and they havebooked us onto a later connecting flight. Didn't even offer an apology!

This isn't a huge inconvenience, an extra 2 hours sitting around an airportand having to change some personal arrangements of friends collecting fromairport.

03 Nov 2016

refund entitlement?

A question about : refund entitlement?

hi all, just wanted a bit of advice.
flight scheduled this afternoon for 6.10pm, boarded plane at 8pm and informed at 9.30pm it was cancelled as the airline only had enough de-icer for half the plane(?!). Have rearranged to fly at a later date but paid Ј40 for weekend parking (fri 3.30pm to sun 9.30pm sun), when asked in airport they only gave an email address to contact supervisor and see what happens.
Surely there is a refund entitlement here, or am I in the wrong?
Thanks in advance for any replies

02 Nov 2016

Delayed both ways then missed fconnecting flight

A question about : Delayed both ways then missed fconnecting flight

Hi can anyone give me some information on flight detays
I was going to florida and was delayed 6 hours on the way out ,
then on return my flight got delayed then rerouted which caused a nother 6 hour delay ,then because of the 6 hour delay missed connecting flight and had to pay for connecting flights again what would I be entilled to claim for . Delays for one way or both ways , cost for connecting flights?
This was in july 2008 flying from Gatwick to Florida .

03 Nov 2016

Historical flight delay

A question about : Historical flight delay

In 2009 we were on a Jet2 flight from LBA. The holiday was booked through travel republic.
The plane, 2 hours into the flight, developed an engine problem and was was re-routed to make an unsheduled landing at Zagreb.
We were then stuck in that airport for 7 hours whilst they tried to find another plane for us...........Ours was deemed unusable.
We were fed and watered but arrived 7 hours late in Rhodes.

03 Nov 2016

silver1

A question about : silver1

Just commenced claim for flight delay 18/10/10 TOM M484. Manchester to marracech not got flight ticket but have travel agency booking forms etc. any ideas on 'Other' evidence please ??
Thomson aircraft captain stated this was due to toilets leaking into baggage hold on previous flight.

Best answers:

    02 Nov 2016

    They are reading this forum, the threads and posts

    A question about : They are reading this forum, the threads and posts

    So be very careful about posting identifying information on public forums.
    Also be careful with private messaging, some may pose as fellow passengers as an attempt to get info from you.

    02 Nov 2016

    When did this legislation come into effect?

    A question about : When did this legislation come into effect?

    We booked a holiday in August 2005. Our flight was delayed 3 hours. I have contacted Thomas Cook who told me the information Martin is providing is incorrect. They are saying you can only make a claim upto the last 6 years??
    Who is right? I'm confused. :-(

    Best answers:

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