26 Feb 2015

Ash Cloud 2010

A question about : Ash Cloud 2010

We were stranded in Mallorca in April 2010 for days due to the so-called ash cloud, and eventually had to make our own way home to England by air, rail, road and sea.

We have had our claim for travel expenses stalled by our insurers, Essential Travel (underwritten by Axa), and their useless loss adjusters, Claims Settlement Agencies, for more than a year. They said that the cloud was not weather, and thus we were not covered.

26 Feb 2015

Egypt-Sharm el Sheikh?

A question about : Egypt-Sharm el Sheikh?

FO website state calm any MSE members recently returned, or heading there?

title=Have

26 Feb 2015

Easyjet: Anyone getting their claims progressed?

A question about : Easyjet: Anyone getting their claims progressed?

I sent a claim in by email on 29 April, attaching all the documentation for my claim (8 days hotel and food, plus extended car parking).

I immediately got a holding email:

26 Feb 2015

Any advice from last time please?

A question about : Any advice from last time please?

Hi there, due to fly out on to Barcelona on Thursday.
I'm just wondering if anyone who experienced this last year has any advice for those of us who may face a similar situation this time around.
I've got insurance, and am supposed to be covered for this eventuality.
Anything else I need to know about?
Thanks ! title=Big

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