Travelodge Rant!!

A question about : Travelodge Rant!!

Booked two nights away directly through the travel lodge website, i am now no longer available to travel so rang up to change the booking.

Firstly when i explained that i could no longer travel the phone operator cancelled the stay without my permission (i was not eligible for a refund), when i stated i did not want to cancel but change details he reinstated the booking. I explained i would like to change hotels and dates but had found a hotel with the exact same prices. He said this was fine and started to change the booking before realising i wasn't allowed to change hotels.

How on earth am i not allowed to move hotels within the same chain that are the same price!?

Best answers:

• I had booked a room at a Travelodge in Liverpool Street just before Christmas. When I arrived to book in, my room was not available. They eventually transferred me by taxi to another Travelodge a mile away.
  Seems to me, they're happy to change your hotel when it suits them!
  Travelodge are renowned for overbooking their hotels!
  Maybe you should put that argument to them!
  Good luck