08 Feb 2016

A question about : PPI Reclaiming discussion Part III

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This thread is for discussing the PPI Reclaiming article.

This is Part III of the discussion, as the last one was so long.
Read Part one and Part two

To discuss or ask a question about this article: click post reply

To read about non FOS claims read this thread

Report and read success stories in this thread

Best answers:

  • Thank you Wendy.
  • HELP ME !!! Ok here goes , a little long winded but these things seems to be. Took out a loan with 1st Plus in 2006. I got the PPI as it was a large amount adn you never know whats round the corner. However we moved house a year later and were able to pay off the loan. However I owed more than I took out and never got any money back for the PPI. They said it was because I paid for it up fronr, which I did cos it states that on the agreement. Surley this is not right. I wrote a letter to them sayin using one of the templates on here and they wrote back rather snottily , using quotes from the original call and saying that we agreed to this PPI. Yes we did but not to them taking the whloe lot anyway if we paid the load back early. Dont know what to do now, can anyone help ??
  • Excuse the spelling and grammer , trying to type to fast me thinks.....
  • Hi all. Part 3 now then
  • Thank you Di for that, I willl get on to it straight away. I know its not right but they just seem to think they know everything and you just go along with it.
  • 1. Unfair rebate of PPI policy against Firstplus I was told that the complaint needed to go to the insurer... not the lender or broker...
    Proof of email here from the Ombudsman
    Whilst I appreciate that your policy was sold by Firstplus in January 2000, and issues relating to rebate payments should be directed to the insurance company who underwrote the policy. I therefore suggest that you initially contact the insurance company as they provided the rebate, in order to raise your concerns with it. Details of the insurance company should be stated in your policy booklet.
    On the basis that Firstplus are not responsible for the unfair rebate issues relating to your PPI policy, it would be inappropriate for me to investigate a complaint against it, and for that reason I will move to close the complaint unless I hear from you with any further comments that you feel would make a significant difference to the outcome by 6 November 2008.
    2. When I called Firstplus about the insurer and told them my complaint they said it was the broker I need to complain to as the broker explained the details of the policy.
    3. No further issues with the broker as the broker stated that the sale was non advised.
    4. If the term is unfair about the rebate then it is upheld does that not then make the whole agreement unfair as the agreement incorporated a PPI policy that had a seperate agreement drawn on the basis from the policy terms.
  • Ok, I think what I need to do here then is get a complete breakdown of my account and the settlement of the whole thing. It should then tell me what PPI if any was refunded. I will then move on to the insurers if that's the case.
    Thanks Guys.
  • Aggghhhh tearing my hair out already, they just dont like giving us our monies back do they !!
  • Found this, some info on CCA 1974.
    https://www.johnantell.co.uk/CCA1974.htm
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