Marks & Spencer &More Travellers Cheques

A question about : Marks & Spencer &More Travellers Cheques

Am I getting the run around here?

M&S &More cc 8k limit.

I checked with the M&S Bureau de Change in Bluewater yesterday that I can cash sterling travellers cheques, any ammount, no fee (despite their website saying they do not buy back sterling tc's).
Ordered, through Quidco, Ј1950 worth of TC's then logged out, logged in did the same again 4 times.
Was immediatly 'phoned by the M&S Travel Money Dept who told me I could only order 50% of my credit limit. Called customer services who said I could order up to credit limit. Informed Travel money dept. who them 'phoned back and said the limit was a flat Ј5000 provided that was within your/my/ones credit limit!!!:confused:
Asked them to point this out in terms and conditions and they said that what is written in the t's & c's was not always the way things worked!!

I'm always pleasant on the 'phone, well pleasant all the time I hope, but this lack of consistency is making my stoozing activities quite difficult!
With hindsight perhaps I should have staggered the requests for the travellers cheques and they may have slipped through the elastic system.

How can I hope to efficiently exploit their T's & C's if they keep changing them!

The phrase Moaning like a pick pocket has just come into my head for some reason.:rolleyes:

Best answers:

• Update:
  M&S have 'phoned to take me through security and have confirmed that I can have all the travellers cheques I've ordered.
  Sits back and waits for the postmans knock.
  Now then; Quidco, what about my 5% for ordering them through you?
  Watch this thread!
• All done and dusted!!
  All sorts of responses from M&S Bureau de Change in Bluewater today:
  "We can't cash more than £200" being the most worrying! However after I asked them to check they 'phoned me back saying it would be OK.
  Felt a bit shifty as they made more 'phone calls as I stood there but came out with the cash and straight into my offset savings!
  Cost 1% and a trip to shopping hell: benefit 7.55% equivalent for 12 months!
  Stooz pot £32.5k and growing!
  Bye for now.
  J
• I ordered mine through QUIDO ages ago and have emailed them asking for my 5%. Their response email said it could take up to 90 days before they respond. I will let you know what happens.
• I ordered my cheques through Quidco as well, i've never used the site before so im not sure how it works. My purchase doesn't appear in the my account section, is a purchase supposed to be instantaneous?
• Sounds familiar!
  Got my new M&S&more card Monday morning and immediately ordered my TCs (Ј2000 - my card MS&More card limit) online through QUIDCO and got a call within a few hours from M&S saying they'd just received a call from the currency guys saying their order had been bounced by M&S as purchase beyond my card limit....they wanted to know whether to refuse my order or not, so M&S Card services called me.....they said I could only order 80% of my card limit and would I like to reduce the order to around Ј1600 or cancel the order....with a few tips from this website and keeping myself nice I proposed a possible increase in my limit, which they obliged by calling the underwriters and upped it to Ј2500 on the spot. M&S then rang the currency guys and the order went through....cheques cashed on Tuesday into my Nationwide account, fee free!
  Thought what the hell, have ordered an additional Ј500 this weekend online the same way and wait and see if I get another call.....
  As for QUIDCO....no record of M&S transaction appears yet and going to give it another week before nudging 'em along. Will let you know what happens. :rolleyes:
• It's so unfair!!!
  (of us to try and make money out of them!)
  Thanks for that, I think.
• Is this still on?? I've just got an M&S Card for my first stooze and now the floodgates have appeared to open!!!
  If I'm right, you buy up to what your credit limit will allow in TCs and pocket the 8% from QuidCo? (8% til Feb 14th!!!).
  Then simply return the money to M&S account?
• Just got the knockback letter from MS&More Card saying no to additional £500 purchase of TCs....succeeded in purchasing & cashing £1970 from £2500 card limit....not too shabby.
  No word from Quidco yet no.....no news is good news????
• On 1st Feb I posted on this thread (see post 4) that I had ordered £5000 worth of TC's from M&S via QUIDCO and had not received my 5%cashback. I had emailed QUIDCO who were investigating it. I know other people followed suit via QUIDCO. I have just received my reply telling me that M&S don't pay cashback on any currency transactions. I have replied saying that this is contrary to what is stated on QUIDCO and nothing to this end is posted on the M&S website. I have therfore appealed so we will wait and see what happens.
  It was really to good to be true I suppose but I saw it as their glaring mistake and I think M&S should admit their mistake and payup.
  I will let you know how I get on.
• I think we should all do what Sasha has done!
• there's another thread on this further up and it seems a lot of us are now buying &More tc's through Quidco, so they must be wondering what's going on. I am not banking on getting the cashback but I will keep on at them in the meantime. I am a regular user of QUIDCO and have never had anything refused before so they have no reason to refuse this time. I don't think we should suffer because M&S are stupid enough not to think carefully about what they promise on their link with QUIDCO.