17
Sep
2017
A question about : Ebay & Auctions Board: Useful Links, Info & FAQs
Welcome to the Ebay, Auctions, Car Boot & Jumble Sales board.
Soolin and I are volunteer Board Guides here 
and we hope to make the board run smoothly and to help you to find the information you're looking for easily! 
Firstly, some board ground rules:
Please remember that this site is free from advertising. No links to your own auctions are permitted on this board or elsewhere on this site. Your own affiliate links are not permitted either.
Please do not post any money saving suggestions that are illegal.
If you see any posts that you believe are in breach of site rules, please report them to abuse@moneysavingexpert.com This is a fast-moving site and Board Guides are not always able to read all threads!
Secondly, have a look at Martin's updated article:
Ebay Golden Rules
This board covers other sites where you can buy and sell your belongings. Current discussions include:
Selling Your Stuff on Amazon Marketplace
Selling Your Stuff on Play.Trade
Selling Your Stuff on Ebid
Selling Books on Green Metropolis
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Best answers:
- Courtesy of RACHIE77 and other members who prodived links to make this list up, This thread was lost in the recent server problems.
The following list is an ongoing list of links to UK auctions and other online selling resources.
https://www.abebooks.co.uk/docs/Sell/
https://www.adtrader.co.uk/postcode_splash.php
https://www.amazon.co.uk/
https://uk.ebid.net/
https://www.greenmetropolis.com/
https://www.exchangeandmart.co.uk/iad...tree%2Eco%2Euk
https://www.play.com/HOME/HOME/6-/Abo...?page=helpdesk
https://www.totalbids.co.uk/
Specific links to ebay and paypal respurces
I've seen a few helpful ebay links pop up in response to peoples questions and wondered if it was worth posting them all in one thread so that people could look here first to save repetition??
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LIVE CHAT
The most helpful one I've seen (If my memory serves me correctly was posted by BargainBabe) is the link to the ebay live chat page...
(i think this is right??)
https://server.iad.liveperson.net/hc/...&site=16485391
***** very useful when you are in a urgent pickle!!
Also from Ebay.com live chat.
https://cschatlb-na.corp.ebay.com/chat.asp?profile=15 (updated Feb 09)
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FEEDBACK
Also a few tools for checking out other ebayers feedback...
https://www.toolhaus.org/cgi-bin/negs
https://www.teamredline.com/gutcheck/ (requires download)
https://www.hammertap.com/BayCheck.html (requires download)
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EBAY
And some good places to look on ebay itself..
the NEW 'want it now' section... https://pages.ebay.co.uk/wantitnow/
Ebay pulse (to look at trends etc)... https://pulse.ebay.co.uk/
Ebay discussion forums... https://pages.ebay.co.uk/community/chat/index.html
Ebay announcements (news etc).... https://www2.ebay.com/aw/marketing-uk.shtml
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CALCULATORS
Paypal/Ebay fee calculators
https://www.ezaytools.co.uk - also has other features such as forum & hints and aims to help you to calculate the 'real' profit you make on ebay
https://www.netoutpost.f2s.com/auction/
Royal mail postage calculator https://sg.royalmail.com/servlet/aced...ageId=frameset
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ACRONYMS
NARU = No longer A Registered User
NPB = Non Paying Bidder
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PAYMENT
Paypal = https://www.paypal.com/
or Tel: 0870 7307191
Nochex = https://help.nochex.com/?Action=Q&ID=120
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SAFETY CENTRES/SCAM INFO / SUSPICOUS EMAILS
The online SAFETY centres for ebay and paypal are as follows:
Ebay: https://pages.ebay.co.uk/safetycentre/index.html
Paypal: https://www.paypal.com/uk/cgi-bin/we...center-outside
If you get a suspicious email regarding ebay then forward it to the following addresses and they will verify its validity for you.
Make sure you do not click on any links within the email if you are suspicious, usually by hovering the mouse over the link it will show you if it is actually going to a different place:
EBAY: spoof@ebay.co.uk
For suspicious emails.websites regarding paypal you should visit this website:
PAYPAL: https://www.paypal.com/uk/ewf/f=pps_spf
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REPORTING ITEMS ON EBAY:
To report links click here and then click on "Report listing violations or problems with another eBay member" at the very bottom left of the page
To report pyramid schemes click here and then click on "Report listing violations or problems with another eBay member" at the very bottom left of the page
To find out more about what is prohibited, questionable & infringing click here
Or to see ebays listings policies click here
Check out this thread for more info: https://forums.moneysavingexpert.com/...d.html?t=32005 (posted by Wirm)
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Online Photo's for Ebay and Other Auction Sites
The first photo is free with a charge being levied on additional photographs. To avoid these costs use a free image hoster, there are many to choose from two of the more popular are;
www.photobucket.com
www.imageshack.us
Simple Edit to photo's
www.gimp.org
Watermark images to copyright them to you
www.picture-shark.com
A powerful and free html editor is the HTML-kit editor which can be downloaded from;
www.chami.com/html-kit
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Other useful links:
Fatfingers: https://www.fatfingers.co.uk/Default.aspx
(find mis-spelt items on ebay and grab an even better bargain!)
Last Minute ebay auctions: https://www.lastminute-auction.com/uk/
(finds auctions ending soon at less than Ј1)
a site that lists good ebay links: https://www.ourlinks.co.uk/ebay
and another for help and ideas: https://www.ukauctionhelp.co.uk/index.php
Show up to 20 items free of charge in a gallery: https://www.ayee.net/page/en/100100/index.html
Don't pay for stupid things like 'watch tv on your pc' or ebooks and loads more
https://www.floodle.net/
List many items at once very easy
https://pages.ebay.com/turbo_lister/
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Any more please feel free to add to the thread
Thanks
Adam - Thank you, I'll stick this thread to the forum.
There appears to be a bigger alternative to ebay than the others, try this one:
https://www.cqout.com/ - Official MoneySavingExpert.com insert:
This is the discussion to link on the back of the - For those who don't know about the free stationary offered by Royal Mail, here's how to get it & a small list of what is available.
Call Royal Mail Business Services on 08457 950 950, option 1 & then option 6 for all stationary & best of all its Free (except the call) - Here's some info about Paypal's Security Tips for Unconfirmed Addresses & Paypal's SPP, that I've Posted before;
To access the pages via the links below, please log into your Paypal the normal way then click the link
Paypal's Security Tips for Unconfirmed Addresses: https://www.paypal.com/uk/cgi-bin/we...llerConfirmAdd
Quote:
Personalising Ebay auction listings- As we are starting to get a few questions about online tracking and delivery confirmation for paypal purposes I thought it useful to add the details here. It is worth noting though that as only online delivery notification is acceptable this means paypal should NEVER be used where an item is collected. Printed receipts, photos of the item being collected etc are not sufficient for paypal's purposes and this is the official list of acceptable posting methods:
What methods of online tracking are acceptable?
Question : Answer : The following options may be used: - Parcelforce Worldwide
- Royal Mail - Special Delivery
- Royal Mail - Recorded Signed For
- Royal Mail - International Signed For
- Royal Mail - Airsure
- UPS
- FedEx
- Airborne Express
- DHL
- I originally posted this on the local money savers boards, but thought it may be useful in here as well.
Has anybody used www.localbargainfinder.co.uk ? It searches for items on eBay without postage based on your postcode - so mainly large or heavy items like furniture, toys and car parts.
I bought a set of Black & Decker Hedgeclippers for Ј1.27!! which had been used no more than a few times, but I did give the seller Ј5 to help ease my conscience!
I guess it will also be very busy after Christmas and the cheap listing day with lots of unwanted presents! - Some more links that you may find handy:
eBay Local Services - Find local services on eBay - like this idea:
https://localservices.ebay.co.uk/
Handy for keeping an eye on future eBay special/cheaper listing days:
https://www2.ebay.com/aw/marketing-uk...ageName=f:f:UK
Loads of handy free tools/sites for use on eBay and alternative auction sites:
https://www.auctionlotwatch.co.uk/moreauctiontools.html
A handy/useful list of what to report to eBay and links to do it:
https://www.ukauctionhelp.co.uk/report.php
Some more money saving ideas:
https://ebaybulletin.blogspot.com/
Hope those are helpful
Becky - We have permission from the Moderating team to post the following link on this thread:
https://cgi3.ebay.co.uk/ws/eBayISAPI....id=talkinpeace
So thank you to talkinpeace
I will also add this link:
https://www.businesslink.gov.uk/bdotg...3859215&r.s=sc
with thanks to Micknipfler - If you realise within 24 hours of posting an item that you have sent an item to a scammer (and you have proof... or you have just been told about Nigerian scams) it can sometimes be possible to stop the item reaching its destination. Consider this a last resort, and don't count on it! You'll need to jump through so many hoops, the chances of succeeding are by no means good... but it's better than doing nothing!
* * * * *
Stage 1.
A complaint has to be made to the Police that outlines the circumstances behind the parcel/letter being posted and your reasons for believing the recipient has acted fraudulently.
Stage 2.
The Police must supply the Royal Mail fraudulent parcel team (02072396655) with a copy of your written statement.
Stage 3
The Royal Mail, acting in accordance with R.I.P.A, part 1 section 2 (postal services act 2000), will then attempt to intercept the item. - It costs to withdraw less than £50 from paypal, so would depositing money into it to make it to £50, then withdrawing it work?
- This is a working draft, so I will be back to amend it later, these are the strict rules for full seller protection. Obviously some people may have their own comfort zone as to when they will work outside the rules, but this is hopefully going to answer the many questions we get along the lines of 'will I be safe if I do this?'
- You must be verified and have a premier or business account
- Only transactions between UK, US or Canadian buyers and sellers qualify
- Post to a confirmed address, as displayed in 'Transaction Details'. This ensures that the item goes to the buyer at an address we have details of.
- Retain proof of postage that can be tracked online, such as Royal Mail's Recorded Delivery *. If you hand deliver an item, or provide delivery in a way that we can not track online, your transaction will not qualify. Personally I would add that all tracking receipts need to be kept for a minimum of 6 months as that is how long a claim for fraudulent use of a card can be made.
- For items with a value of £150 or more, you need to provide proof of signature from the recipient
- Post the item within seven days of receiving payment
- Only accept payments in full from a single PayPal account
- You must not charge a surcharge for accepting PayPal, (I don't think anyone does anymore though as ebay have really clamped down)
-
I've just found this excellent postage calculator well worth bookmarking.
https://www.seajays.org.uk/postage/ - I just found this article with some excellent info on credit card companies and banks and their attitudes towards paypal chargebacks. It is a little old though so use your discretiont!
https://www.telegraph.co.uk/global/ma...6/cmdeal16.xml
The following credit cards told the Telegraph they will support a valid claim by using the charge-back system offered by Paypal: American Express, Barclaycard, Bank of Scotland, Britannia, Capital One, Co-op, First Direct, Halifax, HSBC, Intelligent Finance, Liverpool Victoria, Lloyds TSB, Marks and Spencer, MBNA (including various charity and other affiliated cards), Mint, NatWest, Northern Rock, Norwich & Peterborough, RBS, Saga, Sainsbury's, Smile, Tesco, Virgin and Yorkshire Building Society
The following debit cards will support a valid claim by using charge-back systems for all purchases: Abbey, Alliance & Leicester, Bank of Scotland, Barclays, Citibank, Co-op, Coventry Building Society, Halifax, Intelligent Finance, Lloyds TSB, Nationwide, NatWest, RBS and Smile. - Most of the links in this thread are now dead.
- As of the 30th September 2008, PayPal have updated their Seller Protection Programme. The main change is that all eBay transactions are covered by it, whether sending to a confirmed or unconfirmed address. The full T&Cs are as follows:
Quote: - When selling a high value, desirable item such as a mobile phone, games console, ipod etc, it is worth being very strict on the buyer requirements to significantly reduce the chances of being scammed, auction-wrecked or having to deal with Non-Paying Bidders.
It's worth remembering that for the item to stay in the UK, both the Buyer requirement option AND postage options must be used together to stop our Nigerian/Romanian/Ukrainian/Russian/Italian friends from placing bids.
The Buyer requirements link can be found here - https://offer.ebay.co.uk/ws/eBayISAPI...ockPreferences
Note: Royal Mail does not officially provide online tracking (with proof of delivery) for the International Signed For service. In some instances however, delivery details may be available online. If these details map to the buyer's postal address shown on the Transaction Details page, PayPal may consider it as sufficient proof of delivery. However, since availability of delivery details cannot be predicted, sellers may not be able to rely on this method for proof of delivery in order to be covered by PayPal's Seller Protection Policy.
https://www.paypal.com/helpcenter/ma...rInstance=9005
Most importantly:
Ensure that the item is "Eligible" for Seller Protection, as displayed in your 'Transaction Details'. Your 'Transaction Details' are in your PayPal email receipt. You can also find your 'Transaction Details' by logging in to your PayPal account and clicking on 'Detail' next to the relevant transaction.
* It is also worth adding, just to make sure it is understood, that goods must be shown to be delivered. Just sending an item tracked is not good enough if it fails to show delivery. As there have been problems with recorded delivery not being signed for on more than a few occasions you may want to factor this in to your business model when deciding how eto track.
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