Creation.co.uk HELP!

A question about : Creation.co.uk HELP!

Hi all,

I have checked my bank account online today and found out that there is a DD for Creation.co.uk on the account now and they took Ј26 out of my account a few days ago.

I have NEVER heard of this company and visiting their website, I actually don't have a clue what they are or what they do. They do, however, seem to be associated with Credit Cards!

I definately did not set up with DD on my account and I'm pretty sure my partner didn't either. Before we went on holiday a few weeks ago, we rang the bank to let them know a foreign hotel would be trying to take money from the credit card... this is the only thing that I can think of that has occured differently with our credit card/bank recently.

Could someone please shed some light?

Thanks so much,
K

Best answers:

• I've just been accepted for a Creation card and they also mention Sygma Bank which are part of Banque de France. They are based in Birmingham. Hope this helps
• Creation are mainly store cards such as JJB and Brantano.
  I think you need to ring the bank to find out what is happening.
  EE
• Sorry people... don't worry! It's been sorted! x
• what credit cards do you have? creation run a number of branded credit cards
• Had Ј21.42 taken out of my account!! I don't even have a credit card so really no idea what this is!! Feel really stressed about it as I couldn't even see anywhere on the site to call anyone to work it out.
  I've emailed them but was wondering if anyone had any other ideas?
  Thanks
• I brought a tv through currys and was in the same predicament as you as I had no idea who they were. But I found out that I brought my tv on 0% for 6 months and they had set up a direct debit incase I didn't make the full payment
• Thanks, but I've not bought anything like that either!
• O that's a bit weird give them a call
• Hey all.
  I've discovered the same but with 3 payments of Ј97!
  Who are these people as my car insurance is separate DD and I don't have any store cards!
• Creation are the financial provider for my car insurance, they paid my insurance company and now I pay them! I had all this in writing and knew who they were though!
  My insurance was through a broker if that helps anyone realise why they are paying creation
• Hi all,
  CREATION.CO UK WHO ARE THEY?
  I notice last night that this company set up DD from my account under the same reference money and took out money 4 times in April and even since have been taken money out by DD twice a month.
  My bank informed me they set it up back in february.
  When I visited their webiste they are a loan or CC company, I have not had any dealings with creations.co.uk even.
  The most annoying thing is they are taken money out of my account anyhow.
  How can a company under FSA be allow to get away with an outright fraudest activitivies Am sure there are a lot of more people like we out there.
  They need to be exposed as this is breach of DD mandate.
  Also I need advice on how to make a complain againsrt them as if we all keep quite, they will continue to do the same thing.
• Hi guys i had same problem, but just remembered it is an AA Recovery
• Creation are the financial provider for my car insurance, they paid my insurance company and now I need pay them monthly!
  My insurance was through a broker. Unfortunately I was late with payments and insurance broker canceled the insurance. It's left 6 months to end of the policy.
  Creation now want me to pay them the rest of amount. Obviously I have no more insurance cover. Is it normally to want me the remaining amount of the insurance or only charge for termination?
  Thank you.
• Pretty much normal, yeah.
  Why don't you start a new thread? This one is 2.5 years old!
  And welcome to dfw.