26 Feb 2015

NPower Engineer not turned up

A question about : NPower Engineer not turned up

Hi all,

I had booked an NPower engineer to come and replace the gas meter in our house (the one we have is so old, it's the clocks type and it's taken me well over a year to get them to agree to replace it).

He was meant to be here this morning, between 8am - 1pm. I confirmed it on Friday. Now he's not turned up, and NPower are not responding to my messages on Twitter (they're usually pretty good at responding on there, hence why it's my first port of call).

26 Feb 2015

Advance booking through Travel Republic problem.

A question about : Advance booking through Travel Republic problem.

Hi

26 Feb 2015

Can we have a sticky sale of goods act or consumer rights thread?

A question about : Can we have a sticky sale of goods act or consumer rights thread?

Note from MoneySavingExpert.com:

Just a reminder that about the Consumer Rights article on the main site.

Back to the thread.....

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On this board please?

26 Feb 2015

Delivery rights discussion

A question about : Delivery rights discussion

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Hi all, we've written a new Delivery Rights guide to help you get compensation for extra time off if you've lost out due to a delivery problems, and we'd love your feedback.

If you've tried the techniques mentioned in the guide, were you successful? Did you manage to get compensation, and if so, how much? Is there anything you'd add, or if you work for a delivery company, have you any insider tips?

Thanks for your help!

MSE Rose

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