28 Apr 2016

A question about : Compensation from NatWest due to incorrect default

I recently won my case against NatWest to have a wrongfully placed default on my credit files removed.

To date this has only been removed from Equifax, both Experian and CallCredit have yet to be updated.

So far they have provided a cheque for 80 initially and more recently another 100 due to the ongoing 'human errors' in resolving the matter.

I have now initiated a new complaint in respect of the losses incurred due to the adverse data on my account. I have claimed I would of been unable to obtain a mortgage or at best favourable rates I could afford due to the only default on my account and have therefore had to remain paying rental payments into someone else's mortgage instead of my own. I have worked out that rental payments have amounted to 8000 to date since the default was wrongfully placed on my account and is still present on 2 of the 3 main CRA files.

I am seeking legal advice and whether to progress this complaint through the OFT.

NatWest have recognised my complaint and have requested I provide proof of a failed mortgage application due to the default.

Please advise if I am correct in pursuing this compensation claim. I do not necessarily expect to get near the 8000 but it is the benchmark figure I have effectively had to pay out instead of against my own property.

Best answers:

  • Hello, I doubt that the CAB will be able to advise on your query as this board is for advice about dealing with your debts.
    In any event, the CAB aim to respond to queries within two working days. As it is now the weekend, you are unlikely to get any reply from a CAB representative until sometime next week.
    You may get a quicker response on the main MSE boards.
  • Hi bloomcart, thank you for your query regarding compensation from Natwest
    You have done exactly the right thing by making a complaint and following it through. It can take some time to update credit references so that may be the reason it has not been updated yet. I would suggest you make a complaint to the Financial Ombudsman Service. You can find more details about making a complaint and the Financial Ombudsman Service at www.adviceguide.org.uk
    Hope this is of assistance
Category: 
Dealing with debts & debt disputes
  • 695 reads
Please Login or Register to reply to this topic