26 Feb 2015

A question about : Citi Credit cards PPI

Hi All,
I received a letter from Citi credit cards today re their payment protection insurance

basically the letter says...

THIS LETTER IS IMPORTANT- IT CONCERNS THE CREDIT CARD PAYMENT PROTECTION INSURANCE SOLD TO YOU 08/02/05 AND RQUIRES YOU TO TAKE ACTION TO REVIEW WHETHER THE PRODUCT IS SUITABLE FOR YOU AND IF IT IS NOT YOU MAY BE ENTITLED TO A FULL OR PARTIAL REFUND.

(Paragraph about what the insrance is)

Following and internal review citi has become awate that you may have bought PPI following and emphasis by sales staff that you could cancel the policy within 30days once written terms and conditions had been sent to you. This emphasis may have been innappropriate.

We are therefor writing to you:
to explain what the PPI you purchased covers
consider it was appropriate for you at the time you brought it and
you consider whether it remains appropritate or suitable for your present circumstances
If you consider it the PPI was not appropriate or no longger suitable you may call ******, we will investigate and take any action which may include a full or partial refund depending on circumstances.

Does anyone have any idea what this is about ?
I as going to attempt to reclaim these insurance piracies, sorry, policies on my cards anyway but this came as some suprise. Any advice on this would be greatly appreciated.

Many thanks

Carl

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