12 Jun 2019

A question about : Carrington Carr Miss-sold Mortgage

Hi all

Im hoping someone can give me some advice on the below!

I recieved a letter yesterday off the solicitor who completed all the legalities when we remortgaged, saying that they have been alerted that some of their clients may have been miss sold their mortgage by Carrington Carr. (we took ours out via them in nov 2009.)

It bullet points a number of ways in which we may have been miss sold - the main that apply to us are
the mortgage wasnt suitable based on our circumstances - we were on a tracker repayment mortgage and were advised to change to a fixed rate, interest only mortagage - looking back i realise this was ridiculous, but at the time the advisor did the hard sell on us, and was insistent that as a re-election was due, interest rates would rocket and this was the option to go with!!)
you were advised to debt consolidate - yes we were told we should add Ј7.5k of loan/credit card charges to the mortgage
fees paid to broker were added to the mortgage - yes - we were told about an arrangement fee Ј995 that was to be added on, however, once the advisor brought all the documents to us to sign, an additonal Ј2392 had been added to the mortgage for broker fees! At the time i felt so pressured to sign as he was so insistent (he even said we had to meet on a carpark to sign as he said we were going to miss the 'deal' if we didnt get it all signed off that night!). This has made me so angry when i think about it ever since, it was never explained there would be a fee for this amount, let alone adding it onto the mortgage where interest would be added on over the years. Looking back at all the paperwork now, Carrington Carr also got a payment from alliance and leicester of Ј498 for us taking out the mortgage!
We were previously with Nationwide and redemption balance was only Ј112,692, however by the time carrington carr had finished with us the new mortgage with alliance and leicester was completed at Ј125,495!

THe solicitors letter says i can complain myself to L&G as they were responsible for the advise, or use an independent claims management company they have identified called Mac-Fin consulting.

Do you think i should just write a letter to L&G in the first instance, outlining the above and see what they come back with?

Thanks in advance!

Susie

Best answers:

  • Be wary, there are some currrent scams being done by claims companies encouraging fake complaints into mortgages as a form of advance fee fraud. i.e. they tell you that you were missold (despite not knowing about what mortgage advice you were given or what forms were completed or issued to you), suggest you will get some big pay out and then hit you with an up front fee. most complaints end up being rejected but the person has lost that up front fee they paid.
    Quote:
  • Hi , thanks for taking the time to reply.
    I didnt mean the fixed rate was ridiculous -i agree that the certaintly of payment is a plus point -however, advising us to go on an interest only mortgage when previously we were on a repayment mortgage does.
    I havent not got a gripe with adding the loan to mortgage, we were fully aware that we were doing that. (it was just a bullet point in the letter)
    I have however always begrudged the fact that we were never informed of the broker fees, the first time i saw these was when everything was in place and it was just a case of us signing the final documents - at this point i felt there was no other option than to just sign. In the mortgage suitablity report there is no mention of the Ј2.3k fee, only the Ј995 fee.
    Thanks
  • Hi all, the solicitors who wrote to me were the ones who dealt with the actual remortgage, they are called martin kaye and are based in telford. They haven't passed my details onto Mac fin, they were just recommending a service should we choose not to pursue ourselves.
    I've sent a letter to l&g, nothing will probably come of it but least I've tried!
  • Hi there
    I am new to this, I was hoping someone may be able to help me, we re mortgaged using Carrington Carr in 2002 and again in 2004.
    We have not had any letters from solicitors about making a claim.
    Who would we contact with regard to claiming mis sold lump sum premiums now that the company has folded?
    Many thanks to anyone who takes a look
  • I received a phone call from a company called CCS Review and they stated that I could get back over Ј28k! Not sure how real they are, have looked at their website, and as much as I would love to get back Ј28k I have to pay them up-front which I am always reluctant to do
    Question is has anyone had any dealings with them and if so were they a success or not.
    Thanks
  • Look up advance fee fraud. However, basic summary is
    1 - play to you greed with made up large figure of money
    2 - give you some made up story that sounds reasonably feasible but is complete BS.
    3 - After you have let go of your senses and let greed rule your head, they hit you with an up front fee. Most greedy people will pay it. Those that have common sense will not.
  • Mac Fin Consulting's website states:
    'Unlike many claims management companies and solicitors we do not charge an up-front review fee.
    We believe up-front fees may discourage those with limited means who may have strong cases.
    In our opinion many of the up-front fees are simply a disguised overhead or profit for
    claims management companies and solicitors.'
    Seems no advance fee fraud is going on there.
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